Insurance Customer Service Sales Representative

Job Description

Adam Roux Insurance Agency has offices in Binghamton and Liverpool, NY, serving clients for over 19 years. We value teamwork, personal growth, and a fun, supportive work environment. Enjoy daily incentives, weekly bonuses, and paid time off while building your career with a team that rewards hard work and dedication.

We re looking for a Customer Service Sales Representative who is friendly, motivated, and great with people. You ll be the first point of contact for clients, answering questions, providing guidance, and helping them find the right insurance coverage.

This is a Monday-Friday position offering $23/hour ($47,000/year) with daily bonuses. Add in monthly commissions and bonuses to have a total first year earning potential up to $60,000. We provide full training, ongoing support, and benefits including health insurance and PTO.

If you want to grow in a rewarding, team-oriented environment,

• Paid Time Off (PTO)
• Earn Extra PTO
• Office Equipment Provided
• Work-Life Balance
• Mon-Fri Schedule
• Career Growth Opportunities
• Continuing Education Opportunities
• Hands on Training
• Professional Work Environment
• Health Insurance (Employer pays 50%)
• Health Insurance

• Build strong relationships with potential clients to maintain and grow customer loyalty.
• Advise clients on suitable insurance policies depending on their needs and objectives.
• Actively listen to the client’s objections and concerns. Address their concerns carefully, clearly, and professionally.
• Continue to look for and recognize opportunities to cross-sell/account rounding.
• Update and Make changes to insurance policies as needed.
• Process premium payments.
• Issue Insurance Documentation (COI, , etc.)
• Handle confidential information with discretion and follow established protocols.

• Property and Casualty License is a bonus.
• 1+ years experience in sales/customer service is a bonus
• Experience in insurance is a BONUS!
• Experience working in an office environment, using a multiline phone system, and utilizing computer software. Proficient typing/data entry skills.
• Proficient in Microsoft Office Suite
• Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.
• A career-minded go-getter able to work independently to hit targets and collaborate with team members.