LTD Claims Case Manager

Position Summary

Do you want to be part of a collaborative Long Term Disability Claims Team? Are you a problem solver who enjoys working in a past paced environment, wants to help people during difficult times, and has a passion to learn and grow? Is a culture where “People Count,” “We Do the Right Thing,” and “We Hold Ourselves to Very High Standards” important to you?

If so, Guardian is seeking a LTD Claims Case Manager 1 role responsible for making accurate decisions on assigned claims.

You are Utilize problem solving, analytical, written and verbal communication skills to deliver timely and appropriate disability claim decisions while providing superior customer service to all internal and external customers. Partner with coworkers to broaden and enhance their knowledge of complex claim handling. The LTD Claims Case Manager administers claims within a variety of group sizes ranging from small (2+ lives) to large market (1000+ lives).

Determine integrated income to ensure appropriate financial risk and accurate payments are made. Ensure all plan provisions are met through the duration of the claim. Consult with legal, investigative resources, and financial specialists. A selected incumbent may be assigned to the Stable and Mature block as well.

• Four-year college degree preferred, or equivalent work/education experience.
• Excellent written and verbal communication skills.
• Ability to exercise judgement and sound decision making.
• Excellent time management and organizational skills.
• Self-motivated and able to work independently.
• Ability to analyze evidence and discrepancies.

As our LTD Claims Case Manager 1, you will report to our Team Leader, LTD Claims, who reports to our Sr. Manager, LTD Claims.

The primary location for this position is located in Bethlehem PA, Holmdel NJ or remote.

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