Interpreter - Orthopedic Hospital

Overview

Job

NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. The hospital is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report.

Our expert physicians combine experience and research with the latest technology for bone and joint problems that affect patients’ ability to function. We specialize in Orthopedic Surgery, Rheumatology, Neurology, and Radiology. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Orthopedic Hospital and interact with us on Linked In, Glassdoor, Indeed, Facebook, Twitter, You Tube and Instagram.

We have an exciting opportunity to join our team as an Interpreter. In this role, the successful candidate is responsible for providing Spanish language interpreting services to Medical Center patients/families who are limited English proficient and to Hospital staff. This job is specifically for Spanish. It also assists with scheduling and dispatching spoken language interpreting services.

• Provides spoken language medical interpreting services for patients/families and staff.
• Utilizes hospital and community resources for professional development and keeps current on changes in the medical interpreter profession.
• Respects and maintains confidentiality of all patient, physician, staff and hospital-related information.
• Reports concerns and/or conflicts to LAS Coordinator or LCDS Manager accordingly.
• Follows up and intervenes directly with areas/units when scheduling conflicts and/or issues arise.
• Demonstrates excellent communication (both written and verbal) and customer service skills with all levels of Medical Center staff and patients (in person and via telephone/email).
• Assists with scheduling, dispatching and managing spoken language interpreting services, while communicating with staff, freelance and agency interpreters as needed.
• Provides cultural brokering to patients/families and staff as needed.
• Provides non-medical, non-clinical translations when appropriate.
• Recognizes limitations of providing translated documents and defers to qualified medical translators when indicated.
• Educates staff on how to access, contact and schedule interpreting services. Educates staff on the appropriate and available use of interpreters and translation services (including provision of sight translations).
• Adheres to the Code of Ethics as put forth by the National Council on Interpreting in Health Care (NCIHC).
• This position requires flexible hours.
• Additional tasks as requested.

Bachelor’s degree or Certificate of Completion in an Interpreting Training Program by an accredited institution of no less than 40 hours. Verbal and written fluency in Spanish. Minimum of 2 to 3 years of medical interpreting experience. Possesses good analytic skills to make decisions based on clinical implications. Highly proficient in the use of MS Office. Detail-oriented with the ability to multi-task.

Good interpersonal, organizational, written and verbal communication, teamwork and customer service skills.

Preferred certification as a medical interpreter by the National Board of Certification or Certification Commission for Healthcare Interpreters. Previous experience providing translations of written materials. Basic knowledge of Excel.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Orthopedic Hospital provides its staff with a comprehensive benefits and wellness package. We are committed to supporting our workforce and their loved ones with a robust benefits program, including financial…