Language Strategy Manager

About The Campaign Finance Board

The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation.

The Public Affairs division engages New Yorkers, informs them about elections, and boosts their participation in the democratic process. We make election information accessible and relevant, increase engagement with underrepresented communities, and cultivate a team that reflects our core values of purpose, curiosity, creativity, and collaboration.

The Language Access Unit is responsible for ensuring meaningful and intentional language access is provided to NYC voters and candidates. The unit renders languages services (translation, localization, transcreation, spoken interpretation, over‑the‑phone interpretation, and ASL/CART), and it leads the agency’s language access implementation strategy.

Reporting to the Director of Language Access, the Language Strategy Manager will serve as the agency’s lead Spanish linguist, cultural consultant, and strategist, working closely with units across the division and the agency. The role ensures that all CFB Spanish-language content is accurate, culturally resonant, high-quality, and accessible for Spanish-speaking New Yorkers, enabling them to effectively engage with our programs and initiatives.

This position also strengthens internal linguistic capacity, streamlines translation workflows, and supports the agency’s broader strategic language access efforts.

• Lead all Spanish-language translation, transcreation and localization work across print, digital, audio, video, and web content, serving as the agency’s highest-level linguistic approver.
• Direct and optimize the Spanish language team’s use of translation management systems (RWS Trados and Smartling) to improve quality and reduce turnaround times.
• Support Spanish SEO localization strategies to increase reach and engagement.
• Develop and implement SLAs for Spanish-language deliverables to ensure timely and high-quality production.
• Administer and update Spanish fluency assessments for internal and external staff supporting Spanish-speaking communities.
• Monitor, supervise, or support Spanish interpretation services for virtual and in‑person events.

• Provide strategic leadership for Spanish-language quality assurance, setting standards for terminology, style, and translation memory governance.
• Establish and manage measurable linguistic standards that improve the quality of our Spanish language materials by updating and maintaining glossaries, style guides, and translation memories.
• Implement and manage structured linguistic QA processes, including integration of community and partner feedback to strengthen cultural and linguistic accuracy.

• Lead end‑to‑end Spanish-language strategy for creative campaigns, including translation, transcreation, localization, QA, and original content development.
• Collaborate with Marketing & Digital Communications, and Public Relations, to shape Spanish-language audience strategy, messaging, creative briefs, and channel approaches from campaign inception.
• Offer expert linguistic and cultural insights ensuring that tone, terminology, and messaging are accurate, culturally resonant, and aligned with audience needs.
• Lead Spanish-language campaign performance reviews and transform linguistic, cultural, and creative findings into actionable recommendations for future work.
• Support the implementation of the agency’s broader language access strategies.

• Lead, supervise, mentor and coach Language Access Specialist (Spanish) team member, and lead the expansion of internal and external linguistic resources for languages other than Spanish.

We're seeking individuals eager to make an impact, even if they don't tick every box on our job description.…