Language Justice Program Manager

Masa partners with Mexican and Latin American immigrant children, youth, and families in the South Bronx to develop strong learners and leaders who fully contribute to the larger community. We envision a community that is civically engaged, empowered, and educated.

Masa’s community-led, integrated model engages the entire family, grounded in a deep commitment to strengthening literacy, leadership, and power for Mexican, Central American, and Indigenous People. Masa fosters a culturally responsive learning community in which families engage with direct service and advocacy programs to dismantle barriers to success.

The Language Justice Program aims to deliver language services that empower historically marginalized voices. Through this project, we seek to address the need for interpretation and translation services in Spanish and Indigenous languages from Latin America and the Caribbean region (LAC) across NYC, provide economic opportunities for communities that speak these languages, and support workforce development through the strengthening of a Community Interpreter Program and a language worker cooperative.

Masa is seeking a proactive, organized, and equity-driven Program Manager to lead Masa’s Language Justice Program. This is a full-time, in-person role (40 hrs/week) that is planned to run through June 30, 2027 with the possibility of extension contingent on funding. This role bridges daily program implementation with strategic oversight, supporting both staff and interpreters, and upholding protocols for communication and accountability.

More specifically, this role will oversee the implementation of the core components of this program: the interpreter training program, the development of a language worker cooperative, and the Community Interpreter Program. The Program Manager will lead outreach, recruitment, and enrollment efforts; coordinate with consultants and oversee the logistics for the interpreter training program, as well as the language worker cooperative development program;

and manage the Community Interpreter Program, ensuring work readiness, identifying gaps and opportunities for professional development, matching interpreters with work opportunities, and supporting marketing, invoicing, and improvements in service delivery. The Program Manager will also be responsible for tracking program outcomes and reporting metrics. The Program Manager will supervise 3 program staff who will provide support for these components.

The ideal candidate will be passionate about language justice and empowering indigenous and immigrant communities; self-driven; possess a degree of business acumen; and have strong project management skills, including the ability to set goals, plan timelines, allocate and coordinate resources, and manage tasks effectively.

• Monitor the day-to-day activities of the Language Justice program, ensuring trainings, outreach, events, and interpreter assignments are well-coordinated and executed
• Track progress on all deliverables, troubleshooting operational challenges as they arise
• Establish and maintain standard operating procedures (SOPs) for internal and external communications—ensuring consistency, professionalism, and linguistic accessibility
• Monitor implementation of interpreter and outreach protocols, ensuring adherence to quality and cultural competence standards; ensure that experiences and feedback from indigenous interpreters and community members are incorporated into program improvements
• Coordinate with Executive Director on strategic direction, work plan progress, reporting, evaluation, and budget needs
• Liaise with external partners, funders, and community leaders…