Associate Planner

RIMOWA has a unique opportunity for an Associate Planner to join the CREW!

• Process internal and external customers’ orders
  • Process North America, South America and Canada product request in a timely and accurate manner, within demand planning guidelines: wholesale, corporate orders (B2B, PR), manual allocation to retail stores, replacement cases
  • Support demand planning in executing supply orders from manufacturing to distribution hubs, and from distribution hubs to South America
  • Receive and register invoices, forms, records and other documents
• Interact with distribution hubs in order to secure value‑added services as per each customer requirements (fulfillment confirmation, ASN generation and confirmation)
• Interact with department stores through DI Central portal (order receipt, invoicing)
• Help sales representative in the investigation for chargebacks, and communicate on logistics process failures for continuous improvement
• Support Logistics
  • Translate business priorities to the hub teams, through order shipping Instructions and deadlines, in collaboration with the Logistics Manager
  • Estimate timeline for client’s order preparation, based on volumes, VAS complexity and workload at the Hubs’ level
  • Update transportation data/reports for costs and service level
  • Produce commercial invoices for cross‑border transactions
  • Support retail with special delivery tracking information and investigate invoice/physical delivery discrepancies

* These duties outlined reflect the Job description as accurately as possible at this time. Duties are subject to change at the discretion of Management

• Bachelor’s degree, business, analytics, merchandising, or related field. Must have a high level of data entry accuracy and speed required
• 1-2+ years’ experience working within planning, allocation, or merchandising.
• Experience in streamlining processes and in department stores EDI‑compliance