Coordinator, Market Supply Services

Position Summary

The Coordinator, Market Supply Services is responsible for managing all logistics, documentation, and compliance activities related to the international shipment of finished goods and bulk spirits. This role ensures on time, accurate, and compliant exports through close coordination with internal teams, freight forwarders, carriers, customs brokers, and international customers. The Market Supply Services Coordinator supports the company's global supply chain strategy by delivering world‑class service and flawless execution in all export‑related processes.

Export Operations & Coordination

• Manage end‑to‑end export shipment processes for finished goods and bulk spirits, including booking, documentation, scheduling, and track‑and‑trace.
• Coordinate with production, warehousing, quality, customer service, and freight partners to ensure on‑time shipping readiness.
• Arrange transportation via ocean, air, truck, or multimodal freight, ensuring cost‑effective and timely delivery.

Documentation & Compliance

Ensure export documentation is provided for each order to customers, such as:

• Commercial Invoices
• Packing Lists
• Bills of Lading
• Certificates of Origin

Ensure compliance with:

• TTB (Alcohol & Tobacco Tax and Trade Bureau)
• U.S. Customs & Border Protection (CBP)
• International trade regulations (Incoterms, HTS codes)
• Country‑specific import requirements

Customer & Partner Communication

• Serve as primary point‑of‑contact for customers, freight forwarders, 3PLs, and brokers regarding export shipments.
• Provide timely updates on freight status and resolve issues proactively.
• Support international customers with documentation and shipping inquiries.

Logistics Optimization

• Assist in developing standard operating procedures (SOPs) for export workflows.
• Identify opportunities to streamline documentation and automate workflows.

Data Management & Reporting

• Maintain shipment and export records in ERP or TMS systems.
• Track key KPIs such as on‑time shipment performance and Case Fill Rate.
• Provide monthly/quarterly reporting to supply chain leadership.

Required

• Bachelor's degree in Supply Chain, Business, International Trade, or related field (preferred).
• 2‑5 years of experience in export logistics, preferably in beverage alcohol, CPG, or manufacturing.
• Strong understanding of:
  • Export documentation
  • Incoterms
  • HTS classification
  • TTB regulations for beverage alcohol
• Experience working with freight forwarders and customs brokers.
• Proficiency in ERP and logistics systems;
  Excel strong skills required.

• Excellent communication and customer‑facing skills.
• High attention to detail and strong documentation accuracy.
• Ability to manage multiple shipments and deadlines simultaneously.
• Strong problem‑solving skills; proactive and organized.
• Knowledge of bulk alcohol movement regulations (e.g., DSP transfers) highly preferred.

• May track or report data and handle administrative tasks.

Our workplace supports a flexible hybrid model with up to two remote workdays per week and offers a comprehensive benefits package available at

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not and will not discriminate for or against any employee or applicant for employment or promotion based upon any protected classification. Offers will be subject to U.S. local terms.

Pernod Ricard USA is committed to the full inclusion of all qualified individuals. As part of this commitment, they will ensure reasonable accommodations for the hiring process for persons with disabilities. To request reasonable accommodation, contact _Talent