Operations and Logistics Manager

PARTOW is a New York based ready-to-wear luxury goods brand founded in 2011.

We are currently seeking an Operations and Logistics Manager based in NYC to oversee the operational execution of the company’s logistics, supply chain, and inventory functions. This role requires an extremely organized, self-motivated, proactive, and detail-oriented candidate focused on improving operational efficiency and performance. The ideal candidate is a strong problem-solver with excellent analytical, operational, and communication skills, and thrives in a fast-paced environment.

The Operations and Logistics Manager will oversee end-to-end operational functions, ensuring seamless execution across both direct-to-consumer (DTC) and wholesale channels. This role is responsible for optimizing processes, managing inventory flow, coordinating production timelines, and delivering exceptional customer and partner experiences aligned with the brand’s luxury positioning.

• Own the full product lifecycle from production through final delivery
• Partner with manufacturers to manage production timelines, quality control, and delivery schedules
• Build and maintain production calendars and ensure on-time execution
• Troubleshoot delays and implement contingency plans

• Oversee all inbound and outbound logistics (domestic + international)
• Manage wholesale fulfillment, including shipping to department stores and key accounts
• Own inventory planning, tracking, and reconciliation across all sales channels
• Oversee all warehouse functions, including receiving, quality control, storage, inventory handling, and shipping
• Manage pick, pack, and fulfillment processes for wholesale orders, ensuring accuracy and efficiency
• Maintain luxury-level packaging standards and unboxing experience
• Monitor stock levels to minimize overstock and stockouts
• Coordinate domestic and international shipping
• Maintain working knowledge of international shipping requirements, including tariff classifications, duty codes (HS codes), and applicable duty rates to ensure accurate costing and customs compliance
• Implement inventory controls and conduct regular audits

• Manage product setup and maintenance within Shopify, including product pages, SKUs, pricing, variants (size/color), and inventory syncing
• Ensure accurate and timely product launches aligned with seasonal calendars
• Coordinate product imagery, descriptions, and merchandising details to reflect brand standards
• Troubleshoot site or product listing issues and ensure a seamless customer experience

• Manage wholesale order lifecycle from showroom appointments through fulfillment
• Coordinate with retail partners, buyers, and distributors on delivery schedules and requirements
• Oversee order entry, invoicing, and compliance with retailer routing guides
• Support market appointments, trade shows, and seasonal line presentations

• Manage ERP, EDI, inventory management, and order management systems
• Identify inefficiencies and develop scalable operational processes
• Create SOPs to ensure consistency across all operational functions
• Track and manage operational budgets, including production, shipping, and warehousing costs
• Analyze margins by channel and recommend cost‑saving opportunities
• Prepare regular reports on inventory, sell‑through, and operational performance

• Act as the liaison between design, production, sales, finance, and customer experience teams
• Ensure alignment on seasonal calendars, product launches, and go‑to‑market strategies

• 5–8+ years in operations, logistics, or supply chain (fashion, apparel, or consumer goods strongly preferred)
• Experience working within a scaling brand
• Strong knowledge of:
• Inventory management systems
• International shipping and import/export
• Production and manufacturing workflows
• Proven ability to build and improve operational systems
• Strong financial and analytical skills
• Highly detail‑oriented with exceptional organizational skills
• Self‑starter comfortable in fast‑paced environments
• Excellent communication and vendor management skills

Market‑competitive; structured hourly or as a monthly retainer based on experience and scope.