Sr. Manager, eComm Transportation & Special Projects

Overview

The Senior Manager, E‑Commerce Transportation & Special Projects leads e‑commerce transportation execution across North America, supporting fulfillment by balancing cost, speed, capacity, and customer experience.

• Lead the evaluation and recommendation of e‑commerce transportation carriers across the North America network, partnering with senior leadership on final selection and alignment.
• Own data‑driven recommendations for small parcel, postal, regional, and alternative delivery solutions to support service, capacity, and cost objectives.
• Develop transportation analytics, pricing models, and financial forecasts to support carrier strategy, peak planning, IBP, and annual budgeting.
• Provide executive‑level reporting, forecasting, and savings validation for e‑commerce transportation performance.
• Partner with Logistics Finance to support freight payment audit processes, including rate compliance, dispute identification, and issue resolution.
• Manage execution and performance of approved carrier strategies, ensuring service reliability, capacity readiness, and contract adherence.
• Conduct regular business reviews with carrier partners focused on service performance, cost trends, and transportation optimization opportunities.
• Act as an escalation point for critical e‑commerce transportation incidents and service disruptions requiring cross‑functional coordination.
• Collaborate with Logistics Systems to ensure effective use and enhancement of Transportation Management System capabilities.
• Partner with Distribution Centers, Store Operations, Omnichannel Fulfillment, Customer Contact Centers, and carriers to support the demands of the business, including peak‑season forecasting, launch planning, and execution readiness.
• Support the evaluation and ongoing optimization of reverse logistics transportation solutions for e‑commerce returns.
• Maintain strong working relationships with Dick’s Sporting Goods to align on best practices, shared carrier partners, and joint optimization opportunities.
• Lead transportation‑related special projects, including budgeting initiatives, process improvements, and cross‑functional programs.
• Provide coaching and day‑to‑day leadership for a small team supporting e‑commerce transportation operations.

• Bachelor’s degree required; equivalent experience may be considered.
• 7+ years of transportation, logistics, or supply chain experience with a strong focus on e‑commerce and small parcel transportation.
• Retail and/or e‑commerce distribution experience strongly preferred.
• Skilled in transportation financial analysis, budgeting, carrier contract management, and freight invoice review or dispute support.
• Strong experience managing carrier relationships and peak‑driven transportation operations.
• Working knowledge of Transportation Management Systems and transportation analytics tools.

• Annual base salary range: $119,100 - $146,900 per year. Eligible to receive short‑term incentives aligned with individual and company performance.
• Company benefits include employee discount, paid time off, medical/dental/vision coverage, 401(k) and Roth 401(k), life insurance, flexible spending account, opportunities for advancement, tuition reimbursement for qualified courses, strong company culture, and employee resource groups.