Export Customer Account Specialist

Your Job

Georgia Pacific Recycling is one of the largest pure traders of recycled commodities in the world, trading in excess of 100 thousand tons per week. By focusing on becoming a preferred partner and creating virtuous cycles of mutual benefit, we have built a collaborative network of trading partners around the world.

We are looking for an Export Customer Account Specialist to support our Export Operations team in our Jericho, NY office. The Account Specialist creates value by managing our supply chain effectively and providing solutions to challenges while ensuring compliance with all export regulations. Employees who align with our values and deliver results will have opportunities to advance into roles with increased responsibility and opportunities for value creation.

This is a hybrid role based out of our office in Jericho, NY.

Customer Account Specialists must be able to work an 8am-5pm or 9am-6pm EST schedule, with flexibility as needed depending on business needs.

We are seeking a Customer Account Specialist who will play a crucial role in our GP Recycling Export team. As a CAS, you will work in a dynamic and fast‑paced export market, while applying critical and economic thinking to meet our supplier and customer needs. You will be part of an nine‑member team and will report to the Export Operations Manager.

• Own international order fulfillment and order management end to end, ensuring accurate, compliant execution aligned with commercial objectives and customer requirements.
• Lead execution of logistics and operational plans to meet order fulfillment, service, and profitability expectations.
• Proactively identify and resolve execution challenges to ensure uninterrupted material flow for suppliers and customers.
• Manage pre‑vessel booking strategy and execution to support timely and efficient exports.
• Collaborate and work cohesively across multiple teams within our supply chain to drive innovation and continuous improvement.
• Ensure adherence to export compliance requirements while proactively identifying risks, gaps, and corrective actions.
• Apply critical and economic thinking to improve efficiency, reduce friction, and create value across the export supply chain.
• Operate effectively in a fast‑paced, dynamic export environment with competing priorities and tight timelines.
• Build and maintain strong relationships with internal and external stakeholders through clear, proactive communication.

• Experience working in the logistics industry.
• Comfortable using all Microsoft Office products, specifically Word, Excel, and Outlook.

• A Bachelor's degree or higher in Business or a related field.
• Customer account management experience with a manufacturing company.
• Experience with order management/fulfillment/inventory programs.
• Demonstrated ability to build and maintain long‑term recurring customer relationships.

For this role, we anticipate paying $65,000 - $80,000 per year

The actual amount may be higher or lower than the range provided, depending on a candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E‑Verify.