Shipping and Logistics Manager

Job Summary

Merch Traffic is currently hiring a Shipping and Logistics Manager. This person will be responsible for tracking purchasing orders, coordinating shipping from suppliers to multiple locations worldwide, and completing receipts in our inventory software. They will lead the logistics strategy and collaborate across multiple departments and partners to create shipping programs that deliver best‑in‑class supply chain network and costs to events, retailers, and customers, while preserving financial sustainability and operational efficiency.

• Manage and coordinate all shipment activities across all lines of business, domestic and international.
• Work across all departments, 3P distributors, and other parties to ensure product gets to the right place, on time, and at the best possible cost.
• Ensure all shipments are compliant with interstate traffic laws and regulations.
• Respond to shipping complaints, lost items, and damages.
• Work with vendors and warehouses on proper documentation to match receiving logs.
• Receive and transfer product so location and invoicing is correct.
• Monitor production team open purchase orders to ensure timely receiving of goods.

• Previous shipping and logistics experience.
• Familiarity with freight, UPS, Fed Ex, and DHL, both domestically and internationally.
• Knowledge of Harmonized System (HS) Codes and completing commercial invoices.
• Experience with SAP, Xero, or similar inventory software.
• Strong mastery of Excel.
• Excellent written and verbal communication skills.
• Detail and deadline‑oriented, with strong follow‑through.
• Strong analytical and problem‑solving skills.
• Positive work attitude with the ability to work on many projects at one time.
• Work experience in entertainment and/or music industries a plus.

Expected compensation for this position is: $64,000.00 USD - $80,000.00 USD. Pay is based on a number of factors including market location, qualifications, skills, and experience.

• Health:
  Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA).
• Yourself:
  Free concert tickets, generous paid time off including paid holidays, sick time, and personal days.
• Wealth: 401(k) program with company match, stock reimbursement program.
• Family:
  New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support.
• Career:
  Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment.
• Others:
  Volunteer time off, crowdfunding match.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

Live Nation will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.