Coordinator, Market Supply Services

Position Summary

Coordinator, Market Supply Services responsible for managing all logistics, documentation, and compliance activities related to the international shipment of finished goods and bulk spirits, ensuring on‑time, accurate, and compliant exports.

Export Operations & Coordination

• Manage end‑to‑end export shipment processes for finished goods and bulk spirits, including booking, documentation, scheduling, and track‑and‑trace.
• Coordinate with production, warehousing, quality, customer service, and freight partners to ensure on‑time shipping readiness.
• Arrange transportation via ocean, air, truck, or multimodal freight, ensuring cost‑effective and timely delivery.

Documentation & Compliance

• Ensure export documentation is provided for each order to customers (Commercial Invoices, Packing Lists, Bills of Lading, Certificates of Origin).
• Ensure compliance with TTB, U.S. Customs & Border Protection, international trade regulations (Incoterms, HTS codes), and country‑specific import requirements.

Customer & Partner Communication

• Serve as primary point‑of‑contact for customers, freight forwarders, 3PLs, and brokers regarding export shipments.
• Provide timely updates on freight status and resolve issues proactively.
• Support international customers with documentation and shipping inquiries.

Logistics Optimization

• Assist in developing standard operating procedures (SOPs) for export workflows.
• Identify opportunities to streamline documentation and automate workflows.

Data Management & Reporting

• Maintain shipment and export records in ERP or TMS systems.
• Track key KPIs such as on‑time shipment performance and case fill rate.
• Provide monthly/quarterly reporting to supply chain leadership.

Financial Responsibility

• Track or report data and handle administrative tasks.

• Bachelor's degree in Supply Chain, Business, International Trade, or related field preferred.
• 2–5 years of experience in export logistics, preferably in beverage alcohol, CPG, or manufacturing.
• Strong understanding of export documentation, Incoterms, HTS classification, and TTB regulations for beverage alcohol.
• Experience working with freight forwarders and customs brokers.
• Proficiency in ERP and logistics systems; strong Excel skills required.

• Excellent communication and customer‑facing skills.
• High attention to detail and strong documentation accuracy.
• Ability to manage multiple shipments and deadlines simultaneously.
• Strong problem‑solving skills; proactive and organized.
• Knowledge of bulk alcohol movement regulations (e.g., DSP transfers) highly preferred.

Based in New York. Salary range: $53,040 to $66,300.

Pernod Ricard USA is an Equal Opportunity Employer. It employs qualified individuals based solely on ability, training, and experience, and does not discriminate for or against any employee or applicant for employment or promotion based upon any protected characteristic. Pernod Ricard USA is committed to the full inclusion of all qualified individuals and will provide reasonable accommodations for the hiring process for persons with disabilities.