Customs Specialist

Most entry writer roles just hand you a queue. This one hands you ownership of getting it right.

We're partnering with an established freight forwarding and customs brokerage team built around clean, audit-ready work and a no-politics, performance-first culture. They move volume — but they're not willing to trade accuracy for speed, and they're looking for someone who feels the same way.

The opportunity

This is an end-to-end ownership role. You'll take import entries from documents to clearance — classifying correctly, filing clean, and resolving issues before they become holds. There's no hand-off halfway through; the entry is yours from start to finish, and so is the outcome.

What you'll own

• Full-cycle entries — prepare and submit import entries in Cargo Wise accurately and on time, every time.
• Classification & compliance — apply correct HS codes, duty/tax treatments, and PGA requirements without guesswork.
• Document review — catch discrepancies in commercial invoices, packing lists, and bills of lading before they cause problems downstream.
• Duty & charge calculations — get the numbers right the first time; mistakes here cost real money.
• Clearance management — track shipments through clearance, resolve customs queries and holds quickly, and keep things moving.
• Clean records — maintain audit-ready documentation on every entry, no shortcuts.
• Practical guidance — be the go-to resource for clients and internal teams navigating import requirements.

Who you are

• An experienced customs entry writer from freight forwarding or brokerage — this isn't an entry-level seat.
• Genuinely comfortable in Cargo Wise daily, not just familiar with it.
• Strong on tariff classification, customs procedure, and import compliance.
• Detail-obsessed — you know one missed code or miscalculation can cascade into real cost and delay.
• Able to juggle volume and deadlines without letting accuracy slip.
• A confident communicator who can hold their own with clients and customs authorities alike.
• Solid working knowledge of Incoterms and standard shipping documentation.

What you'll have behind you

• Hybrid flexibility — based in Franklin Square, NY, with remote days built in.
• Full benefits: 401(k) with match, health/dental/vision, life insurance, EAP.
• Flexible schedule and paid time off.
• A team culture built on contribution and attitude, not office politics.

Compensation

• $60,000–$80,000 base
• Full benefits
• 401(k) with company match

Interested?

Apply here or message Theo directly — happy to share more on a confidential basis.