Operations Assistant

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Full Time Port Washington, NY, US

30+ days ago Requisition

Safavieh is a leading global home furnishings brand known for its high‑end rugs, furniture, and accessories. Established in the U.S. in 1978, Safavieh blends rich heritage with modern design, offering curated collections sourced from classical rug‑weaving centers around the world. Our headquarters are in Port Washington, NY, we also maintain permanent showrooms in Atlanta, Las Vegas, and High Point, NC. For four generations, our family‑run business has been committed to exceptional quality and timeless style.

We are seeking a proactive, detail‑oriented, and highly organized Operations Assistant to join our team at our Port Washington headquarters. This is an exciting entry‑level role, ideal for someone who is data driven and eager to learn the ins and outs of the furniture industry.

• Work with internal teams, retailers, and national carriers to support daily shipping operations
• Provide logistical support between retail partners and carriers to help ensure orders are delivered accurately and on time
• Monitor and manage retailer and carrier portals for order updates, shipment tracking, routing, and issue resolution
• Assist with shipment audits, tracking requests, delivery delays, and transportation‑related inquiries
• Communicate clearly and collaborate effectively with internal teams
• Support client communication by providing timely, professional responses
• Maintain accurate shipment records and related documentation
• Support the operations team with administrative and data entry tasks related to shipping and logistics
• Learn retailer routing requirements and transportation procedures through hands‑on training

• Bachelor’s Degree
• 1-2 years of experience in a similar role preferred but not required
• Detail‑oriented, organized, and able to manage multiple priorities effectively
• Self‑starter with a positive attitude and willingness to learn
• Strong communication and interpersonal skills
• Proficient in Microsoft Excel, Word, and Outlook

At Safavieh, you'll be part of a creative, fast‑paced team where you’ll gain firsthand experience in the wholesale home furnishings industry. We offer a collaborative work environment, opportunities for growth, and the ability to make a real impact from day one.

• $25.00/hour + eligible for commission
• Benefits – 401k (with 2% match), medical, vision, dental, paid holiday, vacation and sick time
• Company shuttle service available to transport commuters to/from the Port Washington LIRR station
• Employee Discount

Employees can also take advantage of casual dress code, free parking, corporate discounts, fruits every day and bagels every other morning.