Manager, Supply and Demand Planning

About Roland Foods

Roland Foods, LLC, based in New York City, is an importer and distributor of high‑quality specialty food products from more than 40 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the company offers exceptional specialty foods primarily under the Roland brand. The company sells across the food service, retail, and industrial channels, as well as internationally. Food service is the heart of the business, and the Roland brand is a renowned back‑of‑house name in the industry.

The Manager of Supply and Demand Planning will lead the Supply and Demand Planning team within the Operations department. The manager will guide the team of Supply and Demand Planning Analysts in maintaining an optimized inventory position for all items across Roland Foods' distribution network, ensuring service level and inventory goals are met while collaborating cross‑functionally with Sales, Category Management, Logistics and other stakeholders.

• Own the continuity of supply by guiding the team's demand planning, supply planning and purchasing activities for a global portfolio of products from over 200 origin producers across multiple distribution centers.
• Guide the team's demand planning and supply planning processes in the company's planning software (Logility); establish best practices and SOPs, and coach and manage team performance against clear objectives.
• Manage important settings and configurations in Logility that dictate the company's inventory and replenishment strategy, such as safety stock levels and sourcing settings.
• Proactively enhance teamwork processes to continuously improve service level, optimize inventory and warehouse transfer spend, and raise team efficiency.
• Lead several recurring cross‑functional and leadership meetings:
  • Bi‑weekly service level performance review with the Executive team and sales leaders.
  • Monthly S&OE meeting with the broader sales team to ensure tight coordination on demand and supply topics.
  • Monthly ED&E meeting with the Executive team, sales and revenue management to focus on selling excess and expiring inventory before write‑off.
• Identify, manage, and track issues that will cause product shortages or surpluses; partner with cross‑functional teams to resolve.
• Support customer‑specific requests for service level reporting and notifications of upcoming product shortages.
• Forecast inventory levels and service level to feed into the company's financial forecasting process.
• Conduct and/or manage ad‑hoc projects such as KPI tracking, backorder reduction, label redesign, and international customer orders.
• Maintain up‑to‑date knowledge of Roland's item and supplier portfolio, product statuses, active supplier base, and performance levels.

• 4 to 6 years of replenishment and procurement experience for multiple distribution locations.
• Outstanding leadership skills, ideally with prior experience managing a team.
• Excellent communication and interpersonal skills with the ability to lead Executive‑level meetings and collaborate with cross‑functional leaders.
• Strong ability to create and implement consistent processes, and coach a team to execute those processes.
• Strong data analytical skills – ability to research, identify requirements, gather, clean, analyze, and interpret data, and present findings insightfully.
• Intermediate/Advanced Excel skills; proficient in MS Office applications including Word, PowerPoint, Outlook.

• Bachelor's degree, preferably in Supply Chain Management/Procurement or equivalent.
• Experience with MS D365, Oracle, SAP, or similar ERP system and supply chain planning software (Logility, O9, Kinaxis, Blue Yonder, Tools Group, etc).
• Ability to thrive in a fast‑paced, flexible team environment.
• Cross‑functional relationship building.
• Experience in CPG or Food & Beverage is a plus.
• Experience with Business Intelligence tools such as Tableau is a plus.

Base salary for this role will be $110,000 - $120,000
. Based on qualifications, previous experience, and transferrable skills, the company will determine the salary offered at its sole discretion.

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