Sr. Director, Inventory Strategy and Product Management

Be part of an amazing story. Macy's is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Senior Director, Inventory Strategy & Product Management defines and executes the company's end‑to‑end inventory vision across merchandising, supply chain, stores, digital, finance, and technology. This role leads inventory strategy, inventory optimization, replenishment systems, allocation capabilities, and the product management roadmap for inventory‑related platforms and tools.

The Senior Director drives profitable sales growth, improves inventory productivity, increases in‑stock performance, and enhances the customer experience through modern inventory practices, advanced analytics, and scalable technology solutions. The role partners closely across functions to ensure inventory investments align with business objectives and enterprise transformation priorities.

• Lead the development and execution of inventory and planning strategies that support sales growth, margin optimization, and inventory productivity.
• Partner with senior leadership to translate enterprise priorities into clear, actionable plans across planning and inventory operations.
• Own core operating rhythms, including forecasting cycles, inventory reviews, and leadership checkpoints.

• Drive improvements across key inventory productivity metrics, including turnover, weeks of supply, fill rate, sell‑through, markdown optimization, and in‑stock performance.
• Lead continuous improvement across allocation, replenishment, and end‑to‑end inventory lifecycle management.
• Ensure strong alignment between planning decisions and operational execution.

• Advance planning and inventory capabilities through the implementation and ongoing optimization of tools, including planning systems, forecasting models, and analytics platforms.
• Lead and develop a team of product managers accountable for inventory and supply‑chain product portfolios.
• Champion agile product management practices and cross‑functional delivery models.
• Ensure inventory platforms effectively support omnichannel fulfillment models, including BOPIS, ship‑from‑store, sameday delivery, and marketplace operations.
• Partner closely with technology and product teams on roadmap development, system enhancements, and adoption.
• Lead modernization efforts leveraging advanced analytics, AI, and automation to improve decision‑making and operational efficiency.

• Establish KPI frameworks and executive‑level reporting for inventory health, productivity, forecasting accuracy, and operational performance.
• Leverage advanced analytics, predictive modeling, and AI‑driven insights to improve inventory decisions.
• Integrate customer behavior, demand signals, and operational data to optimize inventory positioning and availability.

• Serve as a strategic partner to Merchandise Planning, Merchandising, Supply Chain, Finance, and Technology teams.
• Influence without authority to resolve complex, cross‑functional challenges.
• Communicate clearly with senior stakeholders on risks, opportunities, and performance against goals, while building strong governance and decision frameworks.

• Lead, coach, and develop a team of directors and managers across planning and inventory functions.
• Set clear expectations, invest in talent development, and build strong succession plans.
• Foster a culture of accountability, collaboration, and continuous learning.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the…