Field Service Parts & Operations Coordinator

Job in New York, New York County, New York, 10261, USA

Listing for: PEAK Technical Services Inc.

Full Time position
Listed on 2026-08-04

Job specializations:

Supply Chain/Logistics
Operations Management, Logistics Coordination, Office Administrator/ Coordinator, Inventory Control & Analysis

Salary/Wage Range or Industry Benchmark: 48000 - 64000 USD Yearly USD 48000.00 64000.00 YEAR

Location: New York

#Tech-Pro-Admin-01 Field Service Parts & Operations Coordinator Position Summary

The Field Service Parts & Operations Coordinator is responsible for administering acceptance, warranty, and other service-related parts processes, including stocking, organizing, shipping, receiving, and inventory control. This role also supports the Field Service Manager with service administration, reporting, metrics, logs, documentation, staff coordination, and general office responsibilities.

The ideal candidate is highly organized, systems-savvy, customer-focused, and able to manage both operational and administrative tasks in a fast-paced field service environment.

Essential Functions

Demonstrate and uphold company core values in all daily operations and interactions.

Utilize company systems and software (Oracle, Excel, Word, PowerPoint, etc.) to process and track:

Parts orders
Returns
Shipments
Receiving
Supply/inventory requirements for NY garages

Monitor and maintain parts stock, logs, return forms, daily work summaries, service technician reports, repair orders (ROs), and related operational documentation.

Partner with the Field Service Manager to maintain performance metrics and reporting to internal company and customer stakeholders.

Support customer engagement efforts with the manager to maintain strong working relationships and team alignment.

Load and unload parts shipments (bus depots, Fed Ex, UPS, and other carriers), ensuring safe and secure handling of parts and company property.

Coordinate with Warranty and Supply Chain teams to ensure timely parts flow supporting field service technicians and customer operations.

Assist with parts reconciliation and audit processes.

Communicate effective through verbal, written, and system-based reporting channels.

Identify, order, and track parts needed to support bus maintenance and field service operations.

Maintain working proficiency (or ability to quickly learn) technician-support tools/systems including:

Vansco
Vapor
Cummins
Allison
Thermo King

Demonstrate strong proficiency with typing, internet research, laptops, computers, copiers, and office systems.

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