Director, Logistics-Global Carrier Management
Listed on 2026-09-06
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Supply Chain/Logistics
Operations Management, Supply Chain & Logistics -
Management
Operations Management, Supply Chain & Logistics
Location: New York
“The best way to predict the future is to create it”
We are looking for an experienced Logistics/Carrier Operations Director who will be a key Leader/Owner and influencer within our Global Supply Chain. This position will report directly to the VP, Logistics.
The Director will lead the team’s accountability for all international carrier (ocean/air/parcel) operations globally for our Fashion Apparel & Accessories business. This is a critical position that will involve strategic planning of our international transportation network, operational execution of all shipments to delivery, negotiation of contracts with carriers and 3pl/4pl providers and development of team members. This role will also lead the audit/payment of our shipments globally and the 3rd party operators.
The ideal candidate will be innovative, highly influential, will drive result-oriented solutions, and able to steer through ambiguity while providing balanced decision-making while assessing trade-offs. They are passionate about solving complex problems and developing team members in a high-volume and growth environment, with a mindset for building durable solutions to complex problems at scale, approaching their work with determination, understanding potential impacts with give/take both internally and externally.
They will have spent considerable time in logistics management of carriers, people, problems, processes, visibility platforms, and consolidators. Candidates will be able to demonstrate excellence, possess the ability to learn quickly and strive for perfection within a fast-paced environment.
Key Responsibilities
Strategic
- Develop and implement short/long-term logistics/carrier/operation strategies to support the growth of the organization in a cost-effective manner while improving service and reliability.
- Work collaboratively across internal divisions to understand key areas of growth and shifts with sourcing/customers, container utilization, shipment consolidations and alternative routings to ensure logistics strategy is in alignment needs.
- Negotiate ocean/air/parcel contracts, rates, capacity leveraging relationships to support seasonality shipping requirements by Division and origin.
- Support our Asia Operations/Allocation/Booking teams with carrier oversight/improvements.
- Direct the relationship with our 3rd party freight auditor, ensuring timely, accurate payment at above average standards/operations at a competitive rate.
- Propose/create/develop/execute transportation allocation, capacity and transit strategies developing contingency plans to cost-effectively support varying levels of company sales and changes to supply/demand patterns as well as market volatility.
- Identify, develop, implement, and enhance shipping visibility tools/reports/dashboards and milestone timeliness/completeness to proactively manage and improve the logistics network.
- Direct/support the development of staff and team members to ensure continued growth in position within the Logistics Department.
- Once on-board original port of load through transshipment ports ensuring timely movement through to destination port, including facilitating faster service/support.
- Oversee the continued movement of freight (origin/transshipments) while providing complete, timely and accurate data for our quoted, booked, in-transit and delivered shipments for the business and our internal customers weekly/monthly/quarterly including fiscal accruals and payment information for ocean/air/parcel shipments globally.
- Develop an action-based and customer service-oriented team through coaching, directing, illustrating through action, etc., cultivating a culture of exceeding expectations, continuous improvement, and proactive problem-solving improving KPI’s, processes and costs.
- Develop robust, trusting relationships and positive experiences with and for the team, our internal customers and partners (team/carrier) on all logistic items, capabilities, and service standards.
- Lead team of 4+ direct reports and supporting staff located across the globe.
- Manage multiple priorities in a fast-paced environment with effective…
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