Director, Logistics – Global Carrier Management

We are seeking an experienced Director, Logistics – Global Carrier Management to lead international carrier operations across ocean, air, and parcel transportation for a global fashion and apparel organization. Reporting to the VP of Logistics, this role will oversee a large-scale transportation network and lead carrier strategy, operational performance, and a global logistics team. The ideal candidate is a strong leader with deep international transportation experience, excellent carrier relationships, and a track record of improving cost, service, and reliability in a fast-paced environment.

• Develop and execute international transportation strategies that support growth while improving cost, service, capacity, and reliability.
• Partner cross-functionally to align logistics strategy with sourcing changes, customer requirements, container utilization, consolidation, and alternative routing opportunities.
• Negotiate ocean, air, and parcel carrier contracts, rates, capacity, and service agreements.
• Develop allocation, capacity, routing, and contingency strategies in response to changing demand and market conditions.
• Support Asia-based operations, allocation, and booking teams through carrier oversight and performance improvement.
• Manage relationships with carriers, freight forwarders, consolidators, 3PLs, 4PLs, and third-party freight audit providers.
• Oversee international freight movement from origin through transshipment and final destination.
• Maintain accurate visibility across quoted, booked, in-transit, and delivered shipments.
• Proactively identify transportation risks and implement solutions before they impact the business.
• Manage a high-volume global transportation network of approximately 13,000 containers.
• Own transit-time performance and lead weekly carrier reviews covering bookings, delays, forecasts, capacity, milestone accuracy, and service.
• Ensure accurate freight accrual, payment, and transportation reporting.

• Establish and monitor KPIs, SOPs, SOWs, service levels, and carrier scorecards.
• Hold service providers accountable for cost, service, operational performance, and compliance.
• Leverage carrier relationships and market knowledge to improve capacity, routing, transit times, and overall network performance.
• Develop dashboards, metrics, and reporting to improve visibility and decision-making.
• Standardize and improve logistics processes and operational playbooks.
• Analyze transportation data to identify risks, efficiencies, cost savings, and service improvements.
• Lead, coach, and develop a global team of 4+ direct reports and supporting staff.
• Foster a culture of accountability, continuous improvement, customer service, and proactive problem-solving.
• Develop team members through coaching, mentorship, and clear performance expectations.
• Build strong relationships across internal teams, carriers, vendors, and logistics partners.

• 12+ years of international transportation or logistics experience, including at least 7 years in a leadership role within an importer, global organization, or 3PL.
• Deep experience managing ocean freight, with air and parcel experience strongly preferred.
• Apparel, fashion, accessories, retail, or other high-volume importing experience is a plus.
• Bachelor’s degree in Supply Chain, Logistics, Engineering, Business Management, or a related field preferred.
• Proven experience negotiating carrier contracts, rates, capacity, and service agreements.
• Strong experience managing carriers, freight forwarders, 3PLs/4PLs, and logistics service providers.
• Experience developing and managing KPIs, SOPs, SOWs, carrier scorecards, and freight audits.
• Strong analytical skills with the ability to translate complex data into actionable recommendations.
• Experience with Power BI or similar data visualization tools and advanced proficiency in Microsoft Excel and PowerPoint.
• SAP experience is a plus.
• Lean, Six Sigma, process mapping, or process improvement experience is highly valued.
• Strong leadership, communication, negotiation, and relationship-management skills.
• Ability to work effectively across global teams, participate in occasional off-hours calls, and travel domestically or internationally up to 10%.

This is a highly visible leadership role with ownership over a complex global transportation network. The Director will have the opportunity to shape carrier strategy, strengthen global logistics partnerships, improve operational performance, develop talent, and drive…