Operations & Logistics Manager

We are looking for a sharp, versatile, and driven Manager to join IL MAKIAGE’s Operations & Logistics team. This is a high-impact role at the center of the company’s global physical operations — working directly with the VP of Operations and senior members of the Logistics team to help run and continuously improve our warehouse, inventory, and transportation network.

The Operations & Logistics team manages the flow of products across a complex global network of suppliers, warehouses, carriers, and markets. The team is responsible for ensuring inventory is in the right place, warehouse operations run effectively, shipments move on time, and the underlying operational and financial processes are accurate and well controlled.

This is an intentionally wide-ranging role. On any given day, you might be coordinating an important inventory movement, working with a warehouse to resolve an operational issue, investigating an inventory discrepancy, reviewing logistics performance and costs, managing month-end activities, or helping launch a new warehouse, carrier, or process. You will work closely with internal teams including Supply Chain, Finance, CX, Product, and Technology, as well as a broad network of external logistics partners around the world.

We are looking for someone who can take ownership quickly, operate independently, and relentlessly follow things through to completion. You will cover a significant amount of ground and gain broad exposure to what it takes to build and operate a global DTC consumer business.

• Manage day-to-day execution across IL MAKIAGE’s global logistics network, coordinating inventory movements between suppliers, warehouses, and other locations across domestic and international lanes
• Work directly with warehouses, carriers, freight forwarders, suppliers, and other partners to ensure shipments and operational processes are executed accurately and on time
• Manage the underlying operational processes supporting inventory movements, including shipment documentation, GRs, WRs, ASNs, invoices, and other ERP transactions
• Support import/export operations and trade compliance, partnering with internal and external experts on customs, documentation, product classifications, and other requirements
• Own key logistics-related month-end activities and work closely with Finance and Supply Chain to ensure transactions, invoices, inventory movements, and open shipments are accurately reflected

• Help manage day-to-day performance across IL MAKIAGE’s fulfillment and storage network, working directly with 3PL partners to resolve issues and continuously improve execution
• Own recurring inventory processes including warehouse reconciliations, inventory adjustments, and investigation of discrepancies
• Coordinate physical inventory counts and ensure appropriate preparation, execution, reconciliation, and follow-up across the warehouse network
• Support warehouse requirements across fulfillment, packaging and collateral, inventory movements, special projects, and other operational needs

• Partner directly with the VP of Operations to identify, prioritize, and execute the team’s highest-impact initiatives
• Drive operational projects end-to-end – from identifying the problem and developing the approach to aligning stakeholders, executing the solution, and tracking results
• Support the evaluation and implementation of new warehouses, carriers, freight forwarders, technologies, and operating processes
• Identify opportunities to improve service, reduce cost, strengthen controls, and build more scalable ways of working across the logistics network
• Work cross-functionally across Supply Chain, Finance, CX, Product,…