Logistics Coordinator

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

As a Logistics Coordinator , you will play a critical role in supporting global logistics and fulfillment operations by coordinating shipments, managing exceptions, analyzing operational performance, and driving continuous improvement initiatives. You will serve as a key liaison between internal stakeholders, customers, carriers, freight forwarders, and third-party logistics providers (3PLs) to ensure the efficient movement of products across a complex global supply chain network.

This is a full-time, onsite position at the assigned facility during standard business hours.

• - Execute daily logistics transactions, including standard parcel, air freight, ocean freight, and white-glove shipments.
• - Coordinate shipment bookings with carriers, freight forwarders, and logistics service providers.
• - Obtain and validate required trade compliance, customs, and dangerous goods (DG) documentation.
• - Provide shipping instructions to internal stakeholders and external logistics partners.
• - Monitor end-to-end shipment activity and ensure timely execution against established service levels.
• - Proactively identify, investigate, and resolve shipment exceptions, including delays, customs holds, delivery failures, and claims.
• - Respond to customer inquiries by providing shipment status updates and logistics process guidance.
• - Manage inbound and outbound logistics activities while maintaining accurate shipment records.

• - Serve as a primary point of contact between logistics operations and internal customers, project teams, procurement, manufacturing, and other cross-functional stakeholders.
• - Coordinate daily activities with third-party logistics providers (3PLs), freight forwarders, carriers, and vendors.
• - Support supplier and vendor onboarding activities, including process implementation and operational readiness.
• - Monitor logistics partner performance against agreed service levels and contractual obligations.
• - Escalate service issues and work collaboratively with vendors to drive corrective actions and continuous improvement.
• - Maintain strong working relationships with internal and external partners to ensure operational success.

• - Minimum of two years' experience in logistics, transportation, supply chain operations, or fulfillment coordination.
• - Experience managing domestic and international shipments through parcel, air, ocean, and specialized transportation modes.
• - Strong understanding of freight forwarding customs processes, trade documentation, and supply chain operations.
• - Experience working with transportation management systems (TMS), warehouse management systems (WMS), ERP systems, or case management platforms.
• - Proficiency in Microsoft Excel, Google Sheets, and AI data analysis tools.
• - Strong analytical and problem-solving skills with the ability to identify trends and recommend solutions.
• - Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• - Strong verbal and written communication skills with the ability to effectively engage stakeholders at all levels.
• -…