Field Service Technician

Location: New York

Join us as a Field Service Technician at Nalco Water, An Ecolab Company
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Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually by delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.

We are seeking a hand‑on, customer‑focused Field Service Technician to support water treatment and disinfection systems across a variety of industries. You will work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

How You’ll Make An Impact

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and escalate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed‑upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts.

Position Details

• Base location:
  Queens, NY / Manhattan, NY.
• Territory: 50‑mile radius.
• Targeted accounts:
  Light industries.
• Up to 0% overnight travel.

What’s Unique About This Role

• You’ll work in a dynamic, hands‑on environment with autonomy and support.
• You’ll help customers meet sustainability goals while protecting their critical assets.
• You’ll gain access to industry‑leading training and development programs.

Minimum Qualifications

• High school diploma or equivalent.
• 1 year of experience in water treatment or an industrial/mechanical environment.
• Valid driver’s license with no restrictions.
• No immigration sponsorship available for this position.

Physical Requirements Of Position

• Lifting up to 50 pounds.
• Exposure to hot, cold, noisy, or dirty environments.
• Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing.

Preferred Qualifications

• Associate’s degree or trade school certification.
• Demonstrated mechanical aptitude.
• Experience in water treatment or specialty chemical industry.
• Familiarity with boilers, cooling towers, and wastewater treatment systems.
• Proficiency with Microsoft Office Suite.

What’s In It For You

• Starting on Day 1:
  Access to a comprehensive benefits package, including medical, dental, vision, matching 401(k), company‑paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more.
• The opportunity to take on meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
• The ability to make an impact and shape your career within a company passionate about growth.
• Support from an organization that values diversity and inclusion.

About Ecolab

At Ecolab, we prioritize a talent‑first philosophy by building a diverse team of 48,000 associates who deliver science‑based solutions, data‑driven insights, and world‑class service to over three million customer sites worldwide. Our solutions enhance operational efficiency and sustainability across food, healthcare, life sciences, hospitality, and industrial markets.

Annual Or Hourly Compensation Range

The pay range for this position is $38,700 – $58,100, adjusted for experience, education, training, and geography as required by law.

Benefits

Ecolab strives to provide comprehensive and market‑competitive benefits to meet the needs of associates and their families. View full benefits package.

Potential Customer Requirements Notice

• Background screening and/or drug/alcohol testing for customer credentialing.
• Full vaccination for COVID‑19, including booster, unless a medical or religious accommodation is requested and approved.

Americans With Disabilities Act (ADA)

Ecolab will provide reasonable accommodation, such as a qualified sign language interpreter or other personal assistance, during the application process upon request.

Our Commitment to a Culture of Inclusion & Belonging

We are committed to inclusive excellence and equal opportunity for all applicants and employees. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, or any other protected characteristic.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Engineering and Information Technology

Industries

• Chemical Manufacturing

Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability. Recruiting Support.

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