Operations Assistant

Benefits

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Compensation: $17/hr

The Operations Assistant is responsible for making repairs and performing maintenance in scatter site apartments and program offices. The Operations Assistant performs apartment turnovers and helps our clients pack their belongings and move. The Operations Assistant must drive throughout NYC as a part of their daily duties.

• Perform repair and maintenance tasks in our clients’ apartments, including, but not limited to, plastering, sanding, painting, repairing sheetrock, plumbing, changing locks, and replacing fixtures.

• Assist in the apartment/room turnover process by preparing apartments for new residents including, but not limited to, cleaning floors, cleaning refrigerators, cleaning bathrooms, cleaning ovens and stoves, and removing garbage and furniture.

• Assisting program clients pack, move, and unpack their personal belongings to a new apartment.
• Delivering furniture and supplies to clients.
• Responding to Work Orders and updating Salesforce as needed.
• Always representing Housing Works in a professional manner.
• Extending a professional, warm, and respectful attitude towards clients.
• Meeting vendors and tradespeople at client apartments and ensuring the work is done properly.
• Participating in advocacy and direct action to end the twin crises of homelessness and HIV/AIDS.