Service Delivery Associate

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What’s in it for you:

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future?

If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance, and holistic wellness programs that include generous incentives –
  WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid Time off with up to 9 paid holidays,15 vacation days and paid leave in support of volunteer and parental leave needs.
• A regular schedule (with overtime opportunities) and most workdays you’ll be dispatched from your house.
• Educational and training opportunities through company programs to keep you on top of technical innovations including Manufacturer (OEM) Level Training along with tuition assistance
  , and student debt support
  .
• Knowledge support from the factory is a nationwide communications hub so that you have what you need to get the job done right the first time.
• Premium equipment such as a late model, clean, and dependable company vehicle, high speed laptop, smartphone, specialized tools, uniforms, PPE and safety boot allowance.

In the Service Delivery Associate role, you will be responsible for supporting our service Techs in the field and organizing and maintaining parts staging in the warehouse. You will operate a service truck in the local market at customer sites and a forklift in the warehouse area. This is a full‑time position and will require occasional overtime on weekends if the job tasking requires it.

You need a Washington state driver’s license with a good driving record, a positive “can do” attitude that is motivated and wanting to be a part of a great team leading the industry.

Where is the work:

Onsite:

This position has been designated as On‑Site
.

What you will do:

• Uses a variety of hand tools/power tools.
• Uses of computers.
• Operate a company vehicle.
• Operate a forklift (will provide training/certification.
• Maintains stock of inventory, company equipment, and documents all service‑related activities (including report writing).
• Order and receive a variety of parts, equipment and materials.
• Communicating with HVAC Field Technicians on timing and schedules for getting jobs materials needed so they can complete their assignments in a timely fashion.
• Deliver/pickup parts to job sites, as necessary.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

What you will bring:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Preferred experience in Heating, Ventilation, and Air Conditioning knowledge, but is not required.

Language

Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.

Mathematical

Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving…