Porter, Maintenance​/Cleaning

At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment.

Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

To continue advancing the impact we have across the communities we serve, Commonpoint is hiring a Porter situated within the Facilities Department. The Facilities Department plays a vital role in ensuring that our buildings and grounds are maintained to the highest standard. The individual hired as Porter will be responsible for the Forest Hills (Central Queens) site and related facilities, performing routine cleaning, room set-ups, and porter duties at multiple Commonpoint locations as required.

This role reports directly to the Facilities Manager.

• Routine cleaning of the buildings, including sweeping, mopping, collecting garbage, cleaning of classrooms, locker rooms and bathrooms, etc., and other tasks associated with maintaining the building in a manner expected of a first-rate membership-driven facility.
• Room set-ups as the schedule requires, and to be available for "as needed" cleaning where necessary and working in the building "whenever needed."
• Act as a porter at multiple Commonpoint locations, as required.
• Other related duties as required by the agency and supervisor.

• Participate in the agency's performance management process by establishing annual goals, completing mid-year and end-of-year evaluations, and engaging in ongoing performance discussions with supervisors.
• Complete documentation, data entry, and required reports accurately and on time in accordance with agency standards, funder requirements, and established deadlines, including updates to agency systems, dashboards, and tracking tools.
• Complete required annual professional development activities to maintain and strengthen role knowledge, professional skills, and overall job performance.
• Use program and service data to improve performance by participating in data review and discussion during supervision, department meetings, reporting activities, and other quality improvement efforts, including surveys and feedback activities, as applicable.

• High School diploma required.
• Experience providing high quality services as a porter for three (3) or more years.
• Ability to perform physical activities such as climbing, lifting a minimum of 50 lbs, balancing, walking, stooping, and handling of materials.
• Knowledge of the proper use of household tools and cleaners.
• Experience in operating various kinds of cleaning equipment.
• Must be able to drive and be willing to travel between multiple agency sites and within the NY Metro area. Occasional weekend and evening hours will be necessary.

• Previous experience in a Commonpoint role is a plus.
• Bilingual skills are welcomed.
• 3-5 years of experience, preferably in a not-for-profit organization.

• Demonstrates cultural competency through familiarity in working with people from a very diverse number of backgrounds.
• Possess outstanding social skills and emotional maturity.
• Ability to exercise good judgment in a variety of situations.
• Strong written and verbal communication, administrative and organizational skills.
• Organizational skills to coordinate multiple tasks and responsibilities, and to maintain a realistic balance among multiple priorities.
• Ability to work independently on projects, from conception to completion.
• Ability to work efficiently and effectively under pressure; comfortable working within a fast-paced, demanding work environment.
• Ability to handle a wide variety of activities and confidential matters with discretion.
• Ability to convey and participate in team-oriented work.

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position's scope, qualifications, and organizational impact. We believe in compensating…