Hotel Maintenance Engineer - Elysee

Elysee New York is entering a new chapter as an intimate luxury boutique hotel in the heart of Midtown Manhattan. The hotel blends the elegance of a historic New York residence with the warmth and cultural spirit of a European luxury hotel, delivering a guest experience built on genuine hospitality, considered detail, and quiet discretion. Elysee New York by Wunderkind Hotels is managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies

Elysee New York is seeking an experienced Maintenance Engineer that will deliver white-glove engineering support across guest rooms, public spaces, and back-of-house infrastructure. This role combines meticulous craftsmanship, technical preventive maintenance (PM), and bespoke guest service within an intimate, luxury boutique environment. The ideal candidate pairs technical skills with refined interpersonal etiquette, adapts calmly to evolving situations, embraces modern building management software, and works closely with Front Office, Housekeeping, and Food & Beverage teams.

This role reports to the Director of Engineering, Assistant Director of Engineering, or Engineering Manager.

• Serve as an ambassador of the Hotel Elysee, delivering discreet, polished, and personalized service when entering occupied guest rooms or suites.
• Address and resolve guest work orders with urgency, care, and attention to detail, actively listening to guest preferences and restoring rooms to showroom standards prior to departure.
• Demonstrate emotional intelligence, an even disposition, and refined communication during high-touch guest interactions.

• Execute detailed, comprehensive guest room PM cycles (e.g., "Room Care" programs), inspecting every mechanical, electrical, architectural, and plumbing component.
• Troubleshoot, repair, and maintain HVAC systems, fan coil units (FCUs), digital thermostats, lighting controls, and luxury AV/entertainment equipment.
• Perform skilled architectural repairs: precision carpentry, furniture touch-ups, hardware adjustments, high-end millwork repairs, caulking, tile work, and wallcovering/paint restoration.
• Conduct preventive maintenance and routine troubleshooting across domestic water systems, luxury plumbing fixtures, heating/low-pressure boiler equipment, and back-of-house plant machinery.

• Operate and adapt to computerized maintenance management systems (CMMS / digital ticketing platforms), guest request dispatch applications, and building automation systems (BAS).
• Maintain thorough, accurate digital records of daily work orders, PM checklists, equipment run logs, and compliance readings.
• Swiftly adapt to unexpected priorities, dynamic hotel occupancy needs, and emergency facility requests with a proactive, solution-oriented mindset.

• Partner closely with Housekeeping to ensure immediate out-of-order room turnaround and proactive aesthetic inspections.
• Coordinate seamlessly with Front Desk and Guest Services teams regarding guest scheduling, room entries, and arrival/departure coordination.
• Collaborate with Food & Beverage and banqueting teams to ensure kitchen equipment, refrigeration, and dining venue facilities operate flawlessly.
• Maintain a team-first mindset: assist colleagues across departments during operational peaks or unforeseen facility challenges.

• Comply strictly with NYC building codes, fire life safety protocols, OSHA standards, and hotel emergency procedures.
• Safely manage chemical handling, lockout/tagout (LOTO), electrical safety, and PPE standards.
• Perform any other operational or property-related duties as assigned by the Director of Engineering.

• Experience: Minimum 3+ years of related experience, preferably within a luxury hotel, boutique hospitality property, or high-end residential setting, or construction finisher (with good knowledge in plumbing, electricity, HVAC, etc.).
• Technical Capability: Demonstrated competency across plumbing, basic electrical, HVAC air-handling/controls, carpentry, and finish repair.
• Communication: Exceptional verbal and written English communication skills; ability to convey technical information clearly to non-technical guests and colleagues.
• Tech-Savvy: Comfortable utilizing mobile…