Chief Operating Officer One Battery Park Plaza, Yor
Listed on 2025-12-20
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Management
Operations Manager, Talent Manager, Program / Project Manager
Location: New York
Partnership with Children (PwC) works in New York City public schools most impacted by poverty and trauma, providing critical social and emotional supports to the hardest-to-reach youth and systematically building schools that are safe, supportive, and conducive to learning.
We provide young people with trauma-informed mental health counseling, community-based programming, and healing-centered arts education. Through this holistic approach, PWC addresses the unique mental health challenges facing our communities and empowers students to break cycles of poverty and become advocates for their communities.
Last year, PWC impacted more than 27,000 children and families across all five boroughs and 48 NYC public schools.
About the PositionThe Chief Operating Officer (COO) will serve as a key strategic partner to the CEO, ensuring that the organization’s vision translates into clear, actionable strategies across Programs, Development, Finance, and Operations. The COO will bring strong facilitation, systems-building, and accountability practices to ensure that the organization delivers on its mission with excellence.
The COO will lead the organization’s operational infrastructure — including Human Resources, Talent, DEI, and Administration — aligning these functions to best support PWC’s mission and growth. This is an exciting opportunity for a seasoned, strategic leader who can balance big-picture thinking with disciplined execution. The COO will oversee a team of five full‑time staff and collaborate closely with the Executive Team (CEO, CFO, Chief Program Officer, and Chief Development Officer).
The ideal candidate will be a systems thinker and innovative problem solver who thrives on building culture, strengthening collaboration, and driving organizational accountability.
This is a full‑time hybrid position; 2 days per week in the office required, plus occasional events or meetings.
Key Strategic Partner Responsibilities- Partner with the CEO to translate vision into actionable strategies across all departments.
- Lead the implementation, monitoring, and continuous refinement of the strategic plan, ensuring it remains a living guide for decision‑making.
- Design and facilitate executive team meetings that drive collaboration, alignment, accountability, and results.
- Build and implement systems to track commitments, measure progress, and foster reflection amongst senior leadership. Support the Executive Team in reporting topline learnings and results to the Board of Directors.
- Strengthen and maintain communication and collaboration across senior leaders, fostering a culture of transparency, trust, and follow‑through.
- Foster cross‑functional collaboration to ensure seamless integration of strategy and operations across programs, development, finance, and operations.
- Partner with Executive Team on identifying opportunities and fostering innovation as well as readying infrastructure for expansion—basically, be the guard rails on expansion and make sure departments are preparing and building infrastructure to be ready them.
- Recruitment & Talent Acquisition:
Oversee recruitment and hiring to ensure the organization attracts, hires, and retains top talent aligned with organizational needs and culture. - Employee Relations & Compliance:
Ensure compliance with labor laws and nonprofit regulations. Partner with HR/Talent staff to address employee concerns, resolve conflicts, and uphold organizational policies. - Compensation & Benefits:
Ensure equitable compensation structures and competitive benefits packages that attract and retain talent. - Performance & Development:
Strengthen performance management systems with regular feedback, evaluations, and professional development plans to foster a high‑performing, learning‑oriented workforce.
- Provide strategic leadership for DEI initiatives, including but not limited to the Diversity Council, employee Affinity Groups, and anti‑racism training.
- Champion an inclusive, positive organizational culture that reflects PWC’s values:
Collaboration, Continuous Learning,…
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