Senior Program Manager

Sr Program Manager

Sr Program Manager leads contracts and teams in support of the client and Cherokee Federal's mission. Responsible for the growth and recapture of multiple contracts with a focus on Social Services. Provide tactical and strategic guidance to teams and Site Directors. Oversee the progress of operations by ensuring assigned project teams meet or exceed operational and contract goals. Portfolio(s) assigned may consist of highly complex, larger revenue generating contracts with challenging staffing strategies.

Estimated Starting Salary Range for Sr Program Manager: $170K - $190K. Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

• Leads a team in the accomplishment of Cherokee Federal's vision and ensures adherence to policies and procedures.
• Responsible for recapture of existing assigned contracts; provides frequent, complete, and accurate updates to leadership.
• Identifies, proposes, and reports progress on new business opportunities and recompete status.
• Maintains frequent customer engagement and reports opportunities for innovation, growth; visits site(s) periodically for the purpose of work progress status.
• Provides proposal development support including past performance development and content development; supports proposal reviews.
• Ensures performance on contracted efforts; executes approved plans, delivers requirements, controls, and reports progress relative to the established cost, schedule, and quality standards, and follows project management standards.
• Foster strong relationships with the NYC clients by understanding their mission, delivering exceptional customer service, maintaining consistent communication, and forming a strategic partnership.
• Cultivate and maintain relationships with nonprofits and other community based organizations that support the vulnerable population.
• Engage with local and state government leaders, participate in local committees and advisory boards.
• Delivers each awarded contract on time and within budget; sets deadlines, assigns responsibilities, and monitors and summarizes progress of programs.
• Supports cross-functional engagement by building and maintaining working relationships with team members, vendors, and other internal departments.
• Decomposes new projects, identifies workload, schedule and deliverables, and delegates assignments which best suits program operations.
• Implements and manages quality assurance and quality control.
• Develops, reviews, and submits all contract deliverables.
• Maintains continuous and effective communication with the customer organization to obtain a common understanding of expectations; meets frequently with customer.
• Manages and performs direct contract financial functions including budgeting, purchasing, travel, payment approval, invoicing, and receivable controls, monitors labor, material, and sub‑contract costs, and budgets.
• Creates, updates, and reports on program financial forecast including variance reporting.
• Reviews and approves invoices including monitoring timely submittal and inclusion of all necessary supporting documentation.
• Prepares requests for quotes and selects qualified subcontractors or vendors to best meet program needs and within budget of awarded contract.
• Enters requisitions to obtain services or supplies for vendor or subcontractor including development of scope of work and terms and conditions.
• Administers and manages subcontractors and vendors including invoice review and approval, program assignment, and performance.
• Ensures successful and timely staffing of the contract through effective networking, recruiting, interviewing, and other related staffing responsibilities.
• Performs other job‑related duties as assigned.

• Master's degree is preferred
• Bachelor's degree in social work, management, or a related field
• Project management experience is required; PMP certification is highly desired
• Minimum of ten (10) years of experience managing…