Warehouse Operations Manager

🎨 Who Are We?

Convelio is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping & storage of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise,alongside market leading SaaS technology to solve the problems that Registrars and Art Operations professionals face today.

Our mission is to become a tech-driven company in a traditional industry, and therefore make the shipping & storage of bulky and valuable items as easy as possible by providing an online and seamless experience.

We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers.

🎩 Your Role:

As Site Manager, you will have full responsibility for the operational performance and financial results of our site, encompassing storage performance, fine art handling operations, packing operations, and truck scheduling operations. You will own the site P&L and be accountable for delivering high standards of care, security, efficiency, and profitability across all activities.

The site target opening is during 2026 so you will also have a critical role setting up the site from the ground up.

This is a hands-on leadership role, combining people management, operational oversight, technical expertise, and continuous improvement.

• Oversee the day-to-day performance of the storage facility, ensuring artworks are stored safely, securely, and in optimal conditions.
• Manage inbound and outbound movements of artworks, maintaining accurate records and full traceability through the Warehouse / Inventory Management System (WMS / IMS).
• Ensure inventory accuracy at all times through robust control processes, regular reconciliations, and continuous improvement of WMS usage.
• Ensure storage layouts, rack organization, and handling workflows maximize efficiency while maintaining the highest standards of care.
• Supervise loading and unloading activities, including the safe handling of heavy, oversized, or high-value items.
• Guarantee the physical security and preservation of artworks while on site and during transport.

• Oversee all fine art handling and packing operations across the site.
• Ensure artworks are packed using appropriate methods (including wooden crating and alternative packing solutions) in a manner that is safe, efficient, and timely.
• Act as the technical authority on packing standards, materials selection, and handling methodologies for fragile, complex, or high-value artworks.
• Ensure packing operations meet client, insurance, and international transport requirements.

• Oversee the scheduling and daily utilization of a fleet of 3–5 trucks and their drivers.
• Optimize routes, schedules, and resource allocation to ensure efficient collections and deliveries across the region.
• Balance warehouse and on-the-road resource needs to meet service levels and delivery timelines.
• Coordinate closely with drivers, technicians, and operations teams to resolve scheduling conflicts or last-minute changes.

• Recruit, manage, motivate, and develop warehouse staff, drivers, and technical teams, target organization to build progressively is ~12 people.
• Ensure effective workforce planning across storage, packing, and transport operations.
• Maintain clear and consistent communication with teams, sharing company updates, processes, and operational priorities.
• Drive training and skills development, ensuring high technical standards and a strong culture of safety and accountability.

• Act as a key on-site point of contact for clients.
• Ensure strong experience of all clients physically at the warehouse (e.g., condition reporting, storage visits, photography sessions, prospect warehouse tours).

• Identify and implement improvements in storage layouts, packing workflows, handling methodologies, transport planning, and any other factor that can ultimately contribute to the performance of the site.
• Contribute to…