Senior Resident Manager

Overview

Senior Resident Manager – Flagship Luxury Property (1100+ Units)
Manhattan, NY | On-Site | Full-Time | Live-In Role

A leading Manhattan property management company is seeking a hands-on, highly skilled Senior Resident Manager to oversee a luxury high-rise rental property with 1,100+ units. This is a live-in, 24/7 role requiring operational excellence, strong mechanical expertise, and polished leadership. You’ll be the face of building operations with EVP-level visibility.

• 24/7 onsite position; must live on property and be on call at all times
• Strong building mechanical skills (hands-on; “high-end superintendent” level, very in the weeds)
• Billing, payroll, and budget ownership
• Managing maintenance requests through Building Link
• Project management, capital improvements, turnovers, and property oversight
• Morning meetings with building staff to review issues and resolutions
• Close coordination with leasing department on applications, move-ins, and move-outs
• Daily site walks with Brian and Mario (Building Operations) — EVP-level visibility; must be polished, proactive, and quick on your feet

• 10+ years live-in Resident Manager experience
• Ultra-luxury, high-rise rental background (500+ units minimum; ideally 1,000+)
• Strong mechanical licenses (FDNY CoF, Universal CFC, boiler, etc.)
• Yardi Voyager + Building Link proficiency
• Budget and payroll ownership experience
• Capital improvement oversight (carpets, wallpaper, amenity upgrades)
• Maintenance/amenity management experience (esp. with commercial tenants such as Lifetime Fitness)
• Leasing coordination: applications, move-ins, and move-outs

Base Compensation: $150K–$175K (housing + parking included) OT Eligibility:
Not eligible (role requires 24/7 availability)

Location:

Onsite, Manhattan (must live on property)

Hours:

24/7 availability, onsite 5 days/week

Live-in unit + parking included
Lead operations at one of NYC’s premier luxury properties
High visibility role with EVP-level leadership engagement
Full ownership of staffing, vendors, budgets, and capital improvements

Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.