Project Manager

Job Overview

FIRST is a leading global brand experience agency serving clients in financial services, technology, media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer and named Top Agency of the Year 2024 by Event Marketer.

Full-time

New York, NY – Hybrid (3 days required in office, subject to change)

In this capacity, the ideal candidate will represent FIRST brand embedded within a Solutions account for a Financial Services company. The Project Manager will consistently deliver exceptional service to high‑touch clients in the Financial Industry through excellent project management and creative solutions. This position will support virtual, in‑person and hybrid events, including but not limited to internal programs, client‑facing conferences, hospitality, thought leadership, sporting and cultural programs.

• Full life‑cycle planning and execution of multiple key events in a virtual, in‑person and hybrid capacity
• Financial management, including budget development and management, expense management and invoice processing, timely post‑meeting reconciliation and final financial reporting
• Sourcing, negotiating and managing site selections, contract management for venues and suppliers
• Coordinate registration, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
• Work with the team to ensure adherence to the client’s standards of operation and policies; ensure compliance and risk guidelines are followed
• Travel (when applicable, approximately 20–40% annually) for site inspections and on‑site management of live events to ensure full coordination of logistics and on‑site teams for in‑person events
• Post‑event wrap up including final attendees, budget reconciliation, observations, suggestions for following year, as well as client debriefs for year‑over‑year improvements
• Co‑plan with colleagues and the client on larger scale programs; strong team player
• Create and closely monitor value adds at every opportunity and demonstrate commercial awareness
• Share knowledge of best practices, new suppliers, services and venues
• Deepen relations with existing clients and maximize on all opportunities to generate new business

• 5–7 years’ event coordination experience, preferably in a corporate or financial services environment
• Bachelor’s Degree preferred
• Motivated, self‑starter, ability to work independently and project plan; ability to think innovatively
• Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
• Virtual event experience required – Webex and Zoom experience a plus
• Willingness to help mentor junior team members or train new joiners
• Leadership, influencing, negotiation and decision‑making skills
• Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions
• Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
• Strong client management skills
• Strong oral and written communication skills
• Ambitious, proactive and highly organized
• Willing to travel to various locations for site‑visits and on‑site management of events
• Experience working with large and complex databases preferred;
  Cvent experience preferred
• Proficient with Microsoft Office
• Knowledge of venues and suppliers in key US cities

• Medical, Dental & Vision that includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
• 401 (k)
• Five Flexible Spending Account Options
• Generous Paid Time Off Allowance
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Mobile Phone Allowance
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Au…