Branch Director Job New York New York USA,Management

Location: New York

Description

Objectives

To create a “Model Branch” consistent with the Company’s Vision, Mission, and Core Values.

To grow the Branch to “Optimum” levels in terms of goal-oriented Agents, individual productivity, and market share within the Primary Market Area (PMA).

To build a team of Agents who collectively achieve and exceed branch goals in listings, sales units, and Same Customer Service Level (SCSL) across all core businesses (Hunt Mortgage, Network Title Agency, Hunt Insurance, The Realty Club).

Key Responsibilities

Recruitment

Collaborate with the Regional General Manager and Business Development Manager to:
- Define the Branch Primary Market Area (PMA)
- Assess current and target market share
- Evaluate current branch capacity and determine optimal sales staff size

Selection

Make final hiring decisions for all Agents, independently or with input from the Business Development Manager.

Training

Lead group and one-on-one coaching sessions to develop Agent sales skills
Utilize the “Integrity Coaching” system for personal production coaching
Train Agents on tools and systems such as:
- Profit Power, Pro Show, Customer Service Center, Lead Router
- Collateral Analytics, Agent Dashboard (Agent Achieve),
- , TeamERA, Seller Select, Hunt Hotline, Buy Design program
Guide Agents in effective Listing Inventory Management and marketing strategies

Management

Partner with Regional GM and CFO to develop monthly and annual goals (listings, unit sales, volume, and SCSL)
Ensure compliance with:
- Corporate policies and procedures
- Local MLS rules, NAR Code of Ethics, State License Regulations
Submit required monthly reports
Hire, train, and manage Branch administrative personnel
Oversee lead management and inbound prospect activity
Maintain Branch facilities and ensure appropriate staffing during business hours

Creating a Motivational Environment

Promote the Company Vision, Mission, Core Values, and differentiators
Build a high-performance sales culture through:
- Recognition of Agent achievements
- Weekly sales and training meetings
- Field-based leadership and example-setting
- Encouraging agent presence and engagement
Establish peer accountability by:
- Participating in Lifeline Groups and Leadership Forums
- Supporting formation of Agent Forums within the Branch
Conduct annual elections for at least 3 Branch Agent Advisors
- Hold monthly meetings with Advisors
- Appoint a Senior Advisor for regional representation
Develop and execute team-building events and promotions within the approved financial plan

Requirements

Qualifications

Education / Certification

Bachelor’s Degree in Business or a related field
Completion of advanced courses in management and leadership
Associate Broker License required

Experience Required

Minimum of five (5) years of successful experience in real estate sales or a related industry such as mortgage, insurance, banking, or relocation
Minimum of three (3) years of supervisory or management experience

Skills / Abilities

Strong oral and written communication skills
Effective presentation and public speaking skills
Proven leadership and interpersonal abilities
Strong negotiation and problem-solving skills
Ability to develop and execute plans to meet monthly and annual objectives
Collaborative mindset with ability to work well alongside the Business Development Manager, General Manager, and department teams
Passion for team-building and fostering a positive, high-performance culture

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