Director, Operations Group Manager - Global Clearing Operations

Director, Operations Group Manager - Global Clearing Operations

At BNY, we empower growth and success through innovation, talent, and inclusion. Join us in leading the future of finance.

This role is part of the GSS Enablement Operations Client Platform team, located in New York, NY.

• Manage day‑to‑day operations teams within the Platform, overseeing Pods and Service Delivery Groups (SGDs).

• Execute the platform operations strategy and manage operations teams daily.
• Implement comprehensive metrics covering deliverables, costs, efficiency benchmarks, and risk indicators.
• Ensure operations meet quality, efficiency, and productivity standards set by the Operations Practice and Platform EPO.
• Enforce operations policies, procedures, best practices, and compliance with regulations.
• Collaborate with other managers to align on objectives and OKRs.
• Develop operations talent and engage teams in practice learning priorities, especially around digital tools.

• Lead design, implementation, and evaluation of operations change initiatives aligning with platform OKRs.
• Engage stakeholders to understand expectations and feedback.
• Communicate change benefits to inspire operations teams.
• Monitor progress, outcomes, and risks, providing regular updates.
• Coach teams to adopt initiatives and address challenges.

• Bachelor's degree in a related discipline or equivalent experience.
• 10‑12 years of total experience, including 1–2 years of management.
• Series 7 and Series 24 FINRA licenses preferred.
• Experience in DTC, Fed, or Non‑US market clearance and settlements operations.
• Hands‑on AI prompting and automation project experience highly preferred.
• Operations experience required;
  Agile experience preferred.
• Willingness to travel as needed.
• Process re‑engineering and leading large, diverse teams.
• Familiarity with regulations and operations standards.
• Strong communication, collaboration, feedback, data literacy, and problem‑solving skills.
• Non‑hierarchical, transparent, trusting, and eager to execute.

BNY offers competitive compensation, benefits, and wellbeing programs, including paid leave, volunteer time, and a performance‑based philosophy.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Base salary for this position is expected to be between $150,000 and $265,000 per year, with additional compensation as determined by individual experience and location.