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Chief Safety & Customer Care Officer
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-02-07
Listing for:
Lyft
Full Time
position Listed on 2026-02-07
Job specializations:
-
Management
Operations Manager, Program / Project Manager
Job Description & How to Apply Below
A leading rideshare company in New York is seeking a VP of Safety & Customer Care to enhance safety and customer trust. This executive will implement a strategic transformation utilizing AI, overseeing a large customer operations team, and ensuring compliance with safety protocols. Candidates should have over 15 years in customer operations, demonstrating both strategic vision and operational excellence. The role requires collaboration across the business and strong P&L management skills, aiming to uphold safety through innovation.
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