Director of Operations - QSR Group

Overview

Director of Operations – New York, NY – Up to $150k + Bonus

Our client, a growing unique quick service restaurant group, is seeking a Director of Operations to lead strategy, standardize systems, and drive operational excellence across multiple units. This role is ideal for a business-minded operator with strong leadership skills and a passion for developing teams, optimizing performance, and supporting brand growth.

• Lead overall operations strategy, ensuring consistency and efficiency across all units.
• Implement and maintain standardized operating procedures, ensuring brand standards are met.
• Drive cost control initiatives, manage budgets, and analyze financial performance to maximize profitability.
• Oversee asset management and preventive maintenance programs to reduce downtime and extend equipment life.
• Identify training needs and create development plans to enhance team performance.
• Support brand initiatives, marketing efforts, and system improvements to elevate guest experience.
• Continuously review processes and introduce improvements for greater operational efficiency.

• Proven experience in multi-unit restaurant operations is a must
• We are looking for Directors who have full-service restaurant experience, not just QSR!
• Knows how to manage managers, and build a supportive environment
• Strong financial acumen with a focus on budgeting, forecasting, and cost control.
• Hands-on operator with strong problem-solving and organizational abilities.
• Proficiency in POS and back-office systems, including Excel and operational analytics.

Note:

Due to the volume of applications, the provider may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!