Area Manager, Management Retail & Store Manager

Hana Group is a global leader in ready-to-eat Pan-Asian cuisine, bringing fresh, chef-crafted sushi and Asian-inspired dishes to customers through our in-store kiosks and food service operations. With a presence in major grocery retailers across the U.S., we’re committed to delivering high-quality food that’s convenient, delicious, and prepared with care. Our culinary teams operate with a passion for food and a dedication to service that drives every customer interaction.

At Hana Group, we believe our people are the heart of our success. We’re proud to foster a diverse and inclusive work environment where team members feel empowered, supported, and inspired to grow. Whether you're rolling sushi, managing a kiosk, or supporting operations behind the scenes, your work makes a real impact on the customer experience and the company’s success. We invest in our employees through hands-on training, leadership development, and clear pathways for career advancement.

Joining Hana Group means being part of a fast-paced, entrepreneurial company that’s transforming the way people eat. We operate with a focus on food safety, operational excellence, and customer satisfaction, while never losing sight of the people who make it all happen. If you're passionate about food, thrive in dynamic environments, and want to be part of a company that’s growing across the U.S., Hana Group could be the perfect fit for you.

The Area Manager (AM) is an operational role responsible for overseeing company sushi bars and Asian cuisine venues within local grocery stores and supermarkets. The AM is accountable for employee recruiting, training and leadership, daily kiosk operations, data driven decisions, food safety, customer service and inventory management. The AM is required to successfully communicate and lead a diverse group of employees while managing multiple responsibilities aligned to company goals and expectations.

Effective communication, problem-solving, and customer service orientation are essential, along with the ability to analyze sales data and implement strategies for growth. Adaptability, attention to detail, and a commitment to maintaining brand consistency and quality are also critical.

• On-site training and coaching in sales growth opportunities, daily operations, food safety, customer service and inventory management through technology, specifically Yoobic, Power BI and Adoria as well as HR systems
• Review and understand daily sales data to make savvy business decisions, driving sales and growth by kiosk location, utilizing company provided tools and resources
  • Maintain company standards of food safety and quality of products, partnering with the DO and corporate teams to ensure the most current standards are in place
• Regular operational store visits and inspection to ensure company standards are met and maintained and ensure the well-being of kiosk team members are met to include weekend and evening hours
• Recruit, train and maintain team members to meet the staffing expectations per kiosk location through use of HR technology and operational data
• Lead and inspire staff to be excellent leaders and team players; maintain HR system information to ensure communication and timely pay and benefits as required by law
• Coordinate and maintain proper permits and licenses as required per location in partnership with corporate teams
• Effectively and professionally represent the company brand; consistent and transparent communication required to build customer relationships and to build strong business relationships with clients and employees; enforce company directed initiatives, operational policies, and procedures
• Enforce a clear understanding of the Company’s corporate mission, philosophy, and overall business operations; communicate optimism and confidence in the future direction of the company

This job posting describes the general duties and responsibilities for the position. Other duties as required may be assigned

• 5-7 years of food related experience and/or operational business management; bachelor’s degree is a plus
• 3-5 years of team leadership, ensuring a safe and dependable work space
• Must have a strong knowledge of food safety best practices and regulations and the ability to identify when out of compliance
• Must be organized and display keen attention to detail
• Proficient in Excel and other Microsoft Office programs; willing to train others on company directed programs as required
• Ability to lead in company standards and best practices
• Goal oriented and results driven

Hana Group, North America is an equal opportunity employer.