Director, Commercial Finance NAM

Director, Commerical Finance, Pandora NAM

As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora where you can each craft far more than just an incredible career.

The Commercial Finance team combines commercial and market knowledge and understanding of the drivers of performance with adequate Financial Accounting skills to assure accuracy of the Financial Accounts. Comprised of a small focused team, this team partners with stakeholders to drive and impact business performance.

As the Director, Commercial Finance – NAM you will lead the Commercial Finance team and act as a strategic advisor for the Sales leads for each Channel/Country (VP, US & Caribbean Sales; VP, Canada Sales; VP, eStore; VP, Real Estate).

You will take responsibility in coordinating and ensuring that there is transparency towards NAM leadership, and share knowledge and best practices, to roll‑out and drive commercial excellence. This role works with Cluster and Global Commercial Finance to bring best practice to the market, drawing on global insight and data.

The role requires a combination of strong business acumen, commercial finance, and partnering and communication skills, and the ability to guide strategic projects within the market, e.g., new category/channel/product creation and launch. The strong combination of business acumen is what drives increased business performance in the market, being the preferred business partner for the local management teams.

• Focus on identification of opportunities to drive improvements in top and bottom line and other key outcomes (e.g., store labour management, working capital, and cost reduction). Teams will use the data/analytics/tools which will be available to them (along with influencing relationship development and storytelling skills) to drive material performance improvement, in collaboration with NAM leadership teams
• Delivering the commercial results of the North America cluster (P&L and Balance Sheet) and also acting as the ‘engine room’ of Business Performance management, owning the Planning, Budgeting, and Forecasting processes within the framework set by the Group.
• Take strong personal ownership of achieving required business outcomes and driving best practices
• Improved business performance within the Cluster with tangible results driven by Finance. This includes, but is not limited to increased Sell-In and Sell-Out, higher Gross Profit & EBIT, and improved inventory levels.
• Built strong relationships with Business Partners, and having embedded themselves within crucial business processes.
• Process improvements to drive efficiencies in areas such as Month-End Close, Forecast updates, Target Setting and ongoing reporting.
• Improved accuracy of Financial Forecasts (Budget, LE, Weekly Book, etc)
• Provide financial and commercial support to drive performance and influence delivery of the commercial result
• Provide actionable insight to key forums based on risk, opportunity and sensitivity
• Set financial and operational KPIs/drivers
• Approve business cases
• Be part of the core teams of strategic projects within Cluster/Market (e.g. investments, new category/channel/product creation and launch), hereunder provide analysis

• Bachelor’s or Master’s degree in Finance, Business Administration, Economics, or a related field is preferred.
• 8–10 years of progressive experience in Commercial Finance within a global organization.
• Proven leadership experience, including 5–10 years managing and developing high‑performing finance teams.
• Strong industry exposure in retail, fashion, or FMCG, with a deep understanding of commercial dynamics.
• Demonstrated track record in driving financial strategy, performance management, and business partnering at scale.
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