Head of Trade & Working Capital Product Management, Americas

Head of TWC Product Development, Trade & Working Capital Product Management

TWC provides international trade finance and working capital solutions to clients globally. The TWC product suite includes Trade Finance, Supply Chain & Receivable Financing products provided via a team of specialists across Barclays’ Corporate Banking footprint.

TWC provides international trade finance and working capital solutions to clients globally. The TWC product suite includes Trade Finance, Supply Chain & Receivable Financing products provided via a team of specialists across Barclays’ Corporate Banking footprint.

TWC Product Management team are responsible for the end‑to‑end lifecycle management of TWC products and related client channels across the UK, Europe, APAC & ME and Americas. This includes defining the client experience, digital and innovation strategy, driving the P&L for the business and overseeing the risk & control framework.

The role will be part of the wider Trade & Working Capital Product Management team who are collectively responsible for actively supporting the development, implementation and execution of TWC Product strategy globally.

The role holder will have specific focus on developing commercial propositions, leading innovation, own client experience and ensure optimum use of capital and liquidity across all TWC products, (Documentary Trade & Open Account) across all Barclay’s geographies. This includes responsibility for all client segments from small and medium enterprises to global corporates including FI and Non‑Bank Financial Institutions.

Our approach to Product Management centres on how we create, manage and change products, while proactively understanding the client needs to ensure our products are fit for purpose and respond to market conditions.

Our Directors Have a Broad And Comprehensive Understanding Of The Concepts And Underlying Principles Of Their Products, With Full Accountability For The End‑to‑end Management Of These Products Throughout The Product Lifecycle. This Empowers Them To Manage Risk Appetite, Profitability, Quality Of Service And Performance Of Their Products. Key Accountabilities Are

• Define, establish and commercialise product strategy, demonstrating a sound understanding of the underlying business principles and theories underpinning the product disciplines. Actively scan the external environment to identify any risks and opportunities to your product line.
• Drive the adoption of an innovative, risk based and client focused strategy when designing and changing products.
• Combine client insight with an understanding of the financial, risk and operational underpinnings of the product to drive propositions that solve client problems in a profitable way.
• Management responsibility – ensure appropriate team structure and staffing levels with clear roles and objectives in place to support delivery of the strategy, planning for the team’s future needs and operation. As appropriate, recruit and develop colleagues for a specialised and high‑performing team.
• Own the end‑to‑end client journey. Ensure that the core processes that support the product are robust and deliver the right outcome for our clients. Integrate with the relevant functions in order to achieve this.
• Accountable for periodic Product Reviews and regulatory compliance, adherence to operating model and ownership and deep understanding of regulatory impacts.
• Establish and maintain strong partnership with Legal, Compliance and Internal Audit where appropriate.
• Take ownership of any actions raised through an audit or risk review.
• Accountable for ‘business as usual’ operation of the product/channel, defining and managing SLAs and KPIs as appropriate. Maintain strong and effective cross‑functional MI control reporting; highlighting trends, understanding root causes or channel incidents, system gaps and client feedback.

Product Managers cannot influence change alone. As owner of the Product end to end, you will need to work with, and influence, key stakeholders from…