Sr. Manager, Warehouse & Fulfillment Operations

Faherty is seeking an experienced Senior Manager of Warehouse Operations to lead our global fulfillment and distribution strategy. This role combines hands‑on operational leadership with strategic vision—optimizing daily performance across our domestic and international warehouse and 3PL network while building the infrastructure to support future growth. The ideal candidate excels at translating business demand into efficient, scalable operations that balance cost, service, and customer experience.

This position owns end‑to‑end warehouse operations including daily execution, strategic planning, partner management, and continuous improvement. You’ll shape the future state of our fulfillment network by evaluating capacity needs, leading RFP processes, and implementing scalable operating models. Working closely with Planning, Merchandising, Transportation, Technology, and Finance, you’ll convert sales forecasts into executable capacity plans while driving performance and operational readiness across all channels.

• Define and execute the overall warehouse strategy across short, mid, and long term planning horizons.
• Shape the future state of the warehouse and fulfillment network to support business growth, channel expansion, and service expectations.
• Lead network evaluation and partner selection initiatives including RFPs, contract negotiations, and onboarding of new 3PL partners.
• Assess capacity, geography, and operating models to ensure the network is scalable, resilient, and cost effective.

• Own the operational relationship with all domestic and international 3PL partners.
• Establish and manage SLAs, KPIs, and performance standards across warehouse operations.
• Lead regular business reviews focused on service, cost, throughput, inventory accuracy, and continuous improvement.
• Drive accountability and corrective action plans to address performance gaps.

• Own daily distribution operations including receiving, storage, picking, packing, and outbound shipping.
• Ensure consistent execution during peak periods and high volume events.
• Drive labor efficiency and throughput optimization in partnership with warehouse operators.

• Translate sales and channel forecasts into warehouse capacity, labor, and throughput plans.
• Lead capacity planning to ensure facilities and partners are prepared for seasonal and long term demand.
• Identify operational risks and constraints and implement mitigation plans in advance.

• Own the warehouse and 3PL operating budget including labor, storage, fulfillment, and value added services.
• Optimize spend through improved labor planning, process improvements, and network efficiencies.
• Partner with Finance to track performance against budget and identify cost reduction opportunities.

• Own inventory control, accuracy, and compliance across all warehouse locations.
• Ensure strong operational controls across receiving, storage, cycle counting, and inventory movement.
• Drive continuous improvement in inventory accuracy to support planning, fulfillment, and financial integrity.

• Own the WMS and related warehouse systems including reporting, enhancements, and process alignment.
• Partner with Technology teams on system improvements, integrations, and new capabilities.
• Develop and maintain reporting to track service levels, labor efficiency, throughput, and cost performance.

• Lead strategic initiatives focused on process improvement, system enhancement, and cost reduction.
• Advance pre pack, cross dock, and value added service strategies to improve speed and efficiency.
• Champion a culture of operational excellence and continuous improvement across warehouse partners.

• Oversee international warehouse and 3PL operations including global storage, replenishment, and fulfillment strategies.
• Ensure international operations support growth, service goals, and inventory flow requirements.

• Minimum 6 years of…