Regional Manager; Premiere Luxury Portfolio

Responsibilities

Related Companies’ Luxury Rentals division is seeking a Regional Manager to oversee our reserved collection of Class A residential assets across NYC. This is a unique opportunity for an accomplished operations leader to drive performance, elevate resident experience, and uphold the exceptional standards that define the Related brand.

The Regional Manager is responsible for leading the overall operations and performance of a Class A residential portfolio totaling 5 assets. Reporting to the Vice President/Senior Vice President, this leader ensures financial health, operational excellence, regulatory compliance, and exceptional resident experience across multiple properties. The Regional Manager directly supervises and develops General Managers and Resident Managers, setting strategy, coaching leaders, and holding teams accountable to deliver against ownership’s objectives.

If you’re a dynamic Regional Manager with a passion for luxury living, operational precision, and people development, we invite you to join the team behind the city’s most celebrated communities.

Portfolio Overview: This role will oversee a premier portfolio of luxury high‑rise rental assets across Manhattan’s most dynamic neighborhoods, including flagship developments within the Hudson Yards ecosystem and beyond. The portfolio features One Hudson Yards, a marquee residential tower integrated into one of the most globally recognized mixed‑use developments in the world, alongside Abington House, a luxury waterfront property offering expansive residences and resort‑style amenities in West Chelsea.

The Regional Manager will also have responsibility for MiMA, a high‑density, design‑forward residential tower in Midtown West;
The Westport, a modern luxury community serving a sophisticated urban renter profile; and The Lyric, a contemporary residential tower known for elevated finishes, service‑driven operations, and strong market positioning. Together, these assets represent a diverse yet cohesive luxury rental portfolio requiring best‑in‑class operational leadership, brand stewardship, and institutional ownership mindset.

• Coach and mentor General Managers, building strong leadership pipelines across properties.
• Oversee hiring and performance management of site staff, ensuring compliance with policies and a high‑performance culture.
• Partner with HR/Training on onboarding, development, and succession planning.

• Develop and manage annual operating and capital budgets.
• Review financial statements, variance reports, and investment opportunities.
• Approve purchase orders and bad debt write‑offs up to $10,000.
• Ensure accurate rent collection, vendor management, and compliance with reporting deadlines.

• Oversee administrative, regulatory, and compliance processes at all sites.
• Monitor property audits and implement corrective actions when needed.
• Ensure consistent application of policies, tenant relations, and legal compliance.

• Champion high resident satisfaction by setting service standards and monitoring property performance.
• Oversee escalated resident issues, lease enforcement, and community engagement.
• Ensure brand standards are consistently met across the portfolio.

• Set maintenance and capital improvement strategies across the 5–8 assets.
• Oversee preventive maintenance planning, inspections, and asset preservation at a portfolio level.
• Review and approve vendor contracts, bids, and capital project scopes; ensure alignment with company standards and budgets.
• Partner with Engineering leadership on large‑scale projects, regulatory compliance, and building code requirements.
• Hold General Managers and Maintenance Supervisors accountable for unit turns, curb appeal, safety standards, and service delivery.
• Drive long‑term planning for capital investments, energy efficiency, and asset value enhancement.
• Conduct weekly full property inspections to ensure general upkeep and cleanliness.

• Partner with marketing and leasing leaders to drive occupancy, retention, and…