VP, Group Account Supervisor

Title:

Vice President, Group Account Supervisor

Company/

Location:

Biolumina / New York, NY

Department/Discipline:
Group Account

The VP, Group Account Supervisor will operate on multiple levels, both internally and externally, to strategically manage the brand, product, agency product team and especially external client relations.

• Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of Brand
• Aid in the construction of a marketing plan and contribute to a successful pitch
• Lead strategic and tactical planning process
• Aggressively monitor and understand the competitive landscape, both strategic and creative
• Seek opportunities to showcase agency work among current and prospective clients
• Seek opportunities to grow business within current accounts and into new accounts connected with that client.
• Manage expectations of both the agency staff and client to ensure a positive, productive atmosphere
• Demonstrate ability to adapt to various client corporate
• Keep senior management briefed on account activities
• Continue to refine skills in strategy and the business planning process
• Demonstrate comprehensive understanding of client's business and actively seek opportunities for further account development
• Determine adequate distribution of creative manpower according to brand projects and their urgencies
• Demonstrate mastery of scientific category and competitive data

• Demonstrate the fiscal acumen to lead a profitable account
• Aggressively monitor fee performance to encourage/ensure
• Demonstrate ability to determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee

• Vigilantly seek to optimize both Agency services and internal resources
• Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product
• Articulate agency POV without being afraid to take a stand
• Strategically problem solve for discrepancies between client and agency
• Establish credibility with clients at all levels and embody service-oriented attitude
• Become trusted and integral strategic advisor to the client team
• Uphold Agency quality standards in servicing the Client
• Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free

• Communicate effectively and professionally both internally and externally
• Demonstrate good problem-solving and interpersonal skills
• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately
• Remain calm despite high pressure situations
• Project a professional, positive attitude toward peers and clients within the department and the agency
• Maintain accurate time sheets
• Foster a positive team atmosphere demonstrating respect for peers and supervisors
• Assist other members of department/team as needed when workload allows
• Foster senior level partnerships with creative/account colleagues
• Act as a positive role model for agency at client and industry events

• Assign work to assure project deadlines are met
• Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized
• Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers
• Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs
• Provide constructive and direct ongoing feedback to direct reports
• Evaluate performance of direct reports and complete and deliver performance reviews
• Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions
• Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts
• Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head
• Provide ongoing guidance to all team members…