Manager, Program Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Manager, Program Management

Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

We cultivate a culture of inclusion for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

The Technology Strategy and Transformation team is responsible for connecting dots across Mastercard, transforming Mastercard Technology “ways of working” and driving progress across strategic priorities. We are looking for passionate program managers to help us reshape the future at Mastercard, and who are eager to grow their skills.

• Driving the Technology Transformation by co‑leading the delivery of one or more Strategic Objectives
• Plays a coordinating role in developing, formulating, and communicating corporate technology strategies and objectives.
• Partners with business leaders (e.g., Head of Product, Head of Services) to design, evaluate and advance their technology strategies, ensuring alignment with corporate strategy
• Supporting and driving the use of leading practices to execute complex initiatives spanning different large teams/stakeholders and geographies
• Observing market trends and evolutions, monitors the organization's needs and performances against targets and evaluates potential issues in order to implement action plans
• Coordinating closely with O&T leaders to drive alignment and dependencies between different priorities
• Develop executive communications focusing on strategic objectives
• Support the communication of the technology strategy across the organization to ensure everyone understands and is working towards one strategic goal
• Supporting up a best‑in‑class transformation operating model and organization and serve as liaison across stakeholders
• Engaging with team members by creating a motivating work environment that recognizes, holds team members accountable, and rewards strong performance.
• Supporting the assignment of clear tasks and objectives and establishing performance indicators for monitoring results versus objectives
• Promoting development and sharing best practices and knowledge that build on the Master Card's abilities to proactively address risks and priorities

• Results‑proven track record of exceeding goals and a bottom‑line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, experience and judgment
• Strong communications skills focusing on executive communications
• Demonstrated ability to balance the delivery of programs against the realities of a budget; and problem solving, project management and creative resourcefulness
• Ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan
• Ability to connect both on an individual level and in large groups; capacity to enforce accountability, cultivate entrepreneurship and learn the strengths and weaknesses of the team to put people in a position to succeed
• Commitment to ethical, accountable, and transparent leadership
• Experience in the payments domain desirable
• Highly developed presentation, facilitation, and…