People Operations Lead

Rockstar is recruiting for a mission-driven healthcare company

Rockstar is recruiting for a mission-driven healthcare company dedicated to making life happier and healthier for autistic and neurodivergent adults. This organization addresses a critical gap in care, delivering specialized mental health services covered by insurance. The company has demonstrated significant impact, helping tens of thousands of people receive diagnoses and find affirming therapy and community. It is experiencing rapid growth, with mid-double-digit millions in run-rate revenue and a team of over 400 clinicians, all focused on building a first-of-its-kind service for a systematically overlooked population.

The organization is on a mission to make life happier and healthier for autistic and neurodivergent adults.

Despite autism diagnoses increasing more than 5x in the past 25 years, autistic adults have been systematically overlooked. This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy. The organization is here to change that.

It delivers specialized mental health services for autistic adults, covered by insurance. It has helped tens of thousands of people receive an autism diagnosis for the first time, work with neurodivergent-affirming therapists, and find belonging through community. Its outcomes meaningfully outperform traditional care for autistic adults, with substantially greater improvements in mood, anxiety, and quality of life.

The organization is growing 3x year over year and is at mid-double-digit millions in run-rate revenue, with thousands of active clients and 400+ clinicians. It is a high-ownership, mission-driven team, building something that has never existed for autistic and neurodivergent adults.

• The organization is hiring a Sr. Manager-level People Operations Lead to own the day-to-day immediately: payroll, benefits administration, employee relations, accommodations, and terminations
• Beyond execution, the organization is looking for someone with the potential to grow into a strategic advisor — thinking through compensation strategy, new people systems, and how to scale the HR function as it grows
• The organization serves 350+ providers and 10K+ clients across multiple states, so comfort with complexity and scale matters

As the first people ops hire, the candidate will establish the function from the ground up. They will own the full people operations surface area—employee relations, performance management, lifecycle operations, compliance, and compensation systems. They will report into the Head of Clinical Operations and work to turn people challenges into clean, scalable processes that protect the company while enabling fast growth.

This role requires high ownership and sound judgment. The candidate will personally manage investigations, coordinate with the PEO, administer pay and benefits, work with providers on accommodations requests and more. At the same time, they will build the playbooks, decision trees, and templates that make people ops repeatable and scalable, designing systems that work for 1,000+ clinicians.

If the candidate is excited by first-principles thinking, high-stakes problem-solving, and building durable systems from scratch in a fast-moving environment, this role is designed for them.

• Lead employee relations end-to-end:
  Manage investigations, terminations, accommodations, and documentation in a way that is fast, calm, and legally defensible, containing issues before they escape
• Build clinician performance management systems:
  Design and run playbooks, decision trees, and templates so most performance issues are resolved without CEO or Head of Clinical Ops involvement
• Operate company-wide people systems:
  Own PEO administration, payroll coordination, benefits administration, and policy documentation, ensuring clean execution across all employee lifecycle events
• Scale clinician lifecycle operations:
  Streamline onboarding, leaves of absence, exits, and role/status changes; partner with Clinical Ops and Provider Growth to support rapid scaling to 1,000+ clinicians
• Support…