Branch Manager

Overview

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Date:
Jan 28, 2026

Location:

New York, NY, US, 10011

Company:
Popular

Workplace Type:
On-site

We are currently searching for a Branch Manager with excellent management and branch sales experience to join our dynamic team!

This role manages all aspects of a branch and is accountable for financial performance (P&L), new business development, customer experience, coaching, and complying with all policies and procedures. The Branch Manager has in-depth knowledge and relationships within the community they serve. Executive presence coupled with authenticity and thoughtfulness in approach are critical for fit for the role. Emphasis is placed on ensuring that the branch achieves budgeted results and effectively manages risk.

The Branch Manager is responsible to develop new business with a focus on small business loans and further expand existing business relationships while attracting new money.

• P/L management: Be fully accountable to manage the branch budget by ensuring revenues and expenses meet or exceed goals
• Lead sales activities: Source new client relationships and expand existing client relationships by bringing the full suite of products to the client
• Culture and service: Institute a sales and service culture with a sharp focus on providing clients with a best in class customer experience
• Sales pipeline: Build and manage a robust branch loan and deposit sales pipeline. Review reporting and provide feedback on performance against sales targets
• Community: Develop a strong local network to promote the branch's involvement within the community

• Mentor and coach staff through leadership by example of Popular’s Institutional values:
  Social Commitment, Customer, Integrity, Excellence, Innovation, Our People, Performance
• Effectively communicate branch goals to employees and monitor goal attainment
• Ensure adherence to brand standards while delivering a best in class customer experience

• Oversee and coordinate branch operations, including training and managing teams to adhere to procedures, recruitment, and expense management
• Be accountable for branch assessment results, audits, and BSA efforts. Act as primary escalation point for decisions and issues within the branch
• Ensure operational risks are mitigated and branch and teams adhere to regulatory compliance policies
• Lead and develop Branch Supervisor to oversee day to day operations with focus on procedures and compliance
• Perform supervisory responsibilities consistent with policies and applicable laws, including interviewing, hiring, training, planning, directing work, and evaluating performance

• Bachelor's degree from accredited college or university and/or five years or more of experience in Retail Branch operations, business development, sales and managing employees or equivalent experience
• Prior experience as Assistant Branch Manager or Branch Manager is preferred
• NMLS registration;
  Safe Act compliant

#LI-Onsite

Our base salary for this position located in New York City generally ranges between $95,000.00 and $ annually, depending on business need and on your qualifications and experience. Base salary does not include incentive compensation, commission, or other remuneration or benefits.

In addition to salary, Popular's benefits package includes a comprehensive health plan, flexible time off options, and savings and investment plans. Seasonal/temporary employees are not eligible for these benefits.

Important: The candidate must provide evidence of academic preparation or related courses if necessary.

Our hybrid work model benefits applies to certain positions and is subject to changes based on organizational needs.

Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.

ABOUT US

Popular is Puerto Rico’s leading financial institution with a history of evolution. The company offers a wide variety of services and financial solutions to customers, with presence in the United States, the Caribbean and Latin America.

We are dedicated to helping customers achieve their financial goals and value diverse skills, experiences and backgrounds.

Popular’s employees are considered essential workers, whose role is critical in the continuity of services during emergencies or natural disasters. By applying, you acknowledge that Popular may require your services during such events.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer, including Disability/Vets

If you are a California resident, please  to learn more about your privacy rights.

Nearest Major Market:
Manhattan

Nearest Secondary Market:
New York City

Job Segment:
Branch Manager, Compliance, Manager, Business Development, Management, Sales