Financial Health Strategy & Innovation Director

JPMorgan Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and communities grow by delivering solutions to meet all their financial needs.

As the Financial Health Strategy & Innovation Director within the Center for Financial Growth & Innovation (CFGI), you will play a pivotal role in shaping and executing firmwide financial health strategies. You will lead high-impact initiatives, drive innovation, and collaborate across lines of business to advance financial health outcomes for consumers, businesses, and communities. Reporting through the Consumer Bank, this role offers significant exposure to senior leadership and provides a unique platform to influence the future of financial health at JPMorgan Chase.

• Strategic Leadership & Vision:Architect and lead major strategic initiatives, developing and executing firmwide strategies that deliver measurable impact.
• Product & Innovation Leadership:Champion innovative product strategies and oversee complex, cross-functional programs to drive transformational change.
• Senior Stakeholder Engagement:Build and manage relationships with C-suite executives and senior leaders, driving cross-LOB collaboration and strategic consensus.
• Business and Policy Thought Leadership:Conduct and oversee sophisticated analysis of business models, policy developments, and ecosystem trends, translating insights into actionable recommendations.
• Executive Communication & Talent Development:Deliver high-stakes presentations to executive audiences and mentor high-performing teams, fostering a culture of excellence and continuous learning.

• Minimum of 10 years’ experience in strategy development, product management and management consulting or related fields
• Proven ability to develop and execute enterprise-level strategies with clear milestones and measurable outcomes
• Demonstrated success building and managing relationships with senior stakeholders, including C-suite executives, and leading cross-functional teams
• Deep understanding of financial products, policy, and industry trends, with strong analytical and problem-solving skills
• Executive presence with excellent written and verbal communication skills, including mentoring and developing senior managers and teams

• MBA Preferred
• Experience in consumer financial services, product innovation, or policy advocacy
• Prior leadership roles within financial health, consumer banking, or related fields
• Experience influencing and collaborating within a matrixed organization