Services Program Manager

The Connected Commerce Banking Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.

The Vice President, Payment Experiences and Services (PxS), Program Manager will help drive product strategy and delivery for Duplicate Payment Prevention and Banking Payments 2.0 program. We are seeking a talented and impactful individual with high IQ and EQ to drive strategic direction and connect the dots on a business agenda spanning multiple teams, partners, and LOBs. The ideal candidate is highly organized, self-motivated, a strong strategic thinker, strong communicator, and focused on execution.

This candidate should also have superior influencing/relationship management and team leadership skills.

Job responsibilities

• Develop and manage program plans, including timelines, budgets, and resource allocation

• Coordinate and oversee multiple projects to ensure they align with the organization's objectives

• Monitor program progress and make adjustments as necessary to ensure successful completion

• Communicate program status, risks, and issues to stakeholders and senior management

• Lead and mentor project managers and team members to achieve program goals

• Identify and mitigate potential risks and issues that may impact program success

• Foster a collaborative and high-performance team environment

• Ensure compliance with company policies, procedures, and standards

• Evaluate program performance and identify areas for improvement

Required qualifications, capabilities, and skills

• Bachelor's degree in Business Administration, Project Management, or a related field. A Master's degree is a plus

• Proven experience as a Program Manager or in a similar role

• Strong knowledge of project management methodologies and tools

• Excellent leadership, communication, and interpersonal skills

• Ability to manage multiple projects simultaneously and prioritize tasks effectively

• Strong problem-solving and decision-making abilities

• Experience with budget management and financial analysis

• PMP or other relevant project management certification is preferred

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

New York,NY $ - $ / year