Corporate Vice President, National Accounts Team Lead - West

Location Designation: Fully Remote

Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you’ll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions.  

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The National Accounts Team Lead is responsible for leading, developing, and driving performance of Account Executives within the West Region. Partnering closely with the Region Lead, this role ensures Regional and National strategies are translated into strong execution, sustained growth, and consistent business results. The Team Lead serves as the primary people leader for Account Executives, a growth catalyst for books of business, and an executive sponsor for key clients.

This role does not carry a direct book of business and is accountable for regional performance, talent development, and client outcomes.

• Preferred candidate location is Texas, Colorado, Arizona, or Western U.S.

• Lead, coach, and manage Account Executives to achieve individual and regional growth, retention, and activity goals
• Establish clear performance expectations and accountability aligned with regional priorities
• Conduct regular pipeline, book strategy, and performance reviews
• Identify and address performance gaps, partnering with the Region Lead on talent decisions and succession planning
• Foster a high-performance, collaborative culture focused on client outcomes and growth

• Serve as a close strategic partner to the Region Lead in setting priorities, growth strategies, and execution plans
• Translate regional and national strategy into clear, actionable expectations for Account Executives
• Provide ongoing insight to the Region Lead on performance trends, risks, talent readiness, and capacity
• Align on resource allocation, client prioritization, and escalation decisions

• Drive disciplined execution of regional growth initiatives, including cross-sell, upsell, and new lines of business
• Ensure strong planning and execution for re-enrollment campaigns across the regional portfolio
• Partner with Account Executives to develop and execute book growth strategies
• Identify and scale best practices that improve retention and expansion

• Serve as executive sponsor for select strategic clients, supporting retention, growth, and long-term partnership
• Participate in senior-level client, broker, and consultant engagements as needed
• Support Account Executives in complex negotiations, renewals, and strategic discussions
• Lead coordination and resolution of high-impact client issues, ensuring accountability and follow-through

• Partner closely with Underwriting to support pricing strategy, renewal positioning, and complex negotiations
• Provide field and client insight to Underwriting to support balanced pricing and competitive outcomes
• Collaborate with Account Executives and Underwriting to align client strategy, financial objectives, and long-term relationship goals

• Work effectively across Sales, Underwriting, Service, Claims, and other internal partners to drive outcomes
• Ensure adoption of tools, processes, and operating practices that support effective execution
• Proactively identify risks and remove barriers to performance through influence and coordination

• Bachelor’s degree and/or equivalent experience; advanced degree preferred
• 10+ years of experience in National Accounts, group benefits, employee benefits, or a related commercial insurance environment
• Demonstrated experience leading and developing sales or account management teams
• Proven ability to drive growth and results through others
• Strong…