Manager, Legal Services Fund Administration

Manager, Legal Services Fund Administration

Full Time Full Time New York, NY, US

Salary Range: $ To $ Annually

Job Code
1054

Department Name
Legal Fund Admin

Reports To
Director, Operations & Strategy

FLSA Status
Exempt

Union Code
N/A

Management
Yes

About Us:

Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values:
Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.

The Funds oversees and manages $11 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.

32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, Qlik View, and more.

Please take a moment to watch our video to learn more about our culture and contributions to our members:

Job Summary:

The Building Service 32BJ Legal Services Fund supports a large, and geographically diverse membership base of approximately 185,000 active members annually. While not all eligible members access legal services each year, the Fund is responsible for ensuring access, coverage, and compliance for this population across multiple jurisdictions and areas of law. The Fund provides coverage across a broad range of legal matters, with Immigration matters representing the largest share of cases, followed by Matrimonial and Family Law matters.

These legal services are provided by Staff Attorneys, who are directly employed by the Fund and primarily handle matters arising in New York City, and Cooperating Attorneys (CA), who are external counsel retained and paid by the Fund to handle cases outside New York City, matters involving conflict of interest, or cases requiring geographic reach beyond the Fund's in-house capacity.

The Legal Services Fund is supported by a team of 58 professionals, consisting of 16 staff attorneys, 10 paralegals, 10 intake specialists, 4 legal assistants, 7 operations staff, and 11 management staff members.

Under the supervision of the Director, Operations & Strategy, the Manager, Legal Services Fund Administration is responsible for managing the administrative operations of the Legal Fund, including supervising non-attorney personnel, evaluating and managing the Fund's information systems, assisting in the management of the Fund's finances, supporting the coordination of the Fund's client services and evaluation, managing and supervising the facilities of the Fund.

The Manager, Legal Services Fund Administration assists the Fund's supervising staff in recruitment, training and improving the total quality of the practice of law for the Fund.

Essential Duties and Responsibilities:

• Manage hiring, onboarding, and professional development for the Legal Fund, including recruitment and training of staff in collaboration with the supervisory team and Benefit Funds' HR department
• Supervise personnel, including Intake Specialists, Assistant Manager and Administrative staff in performing the duties necessary to support the goals of the Legal Fund
• Provide coaching and constructive feedback to staff members to promote staff development
• Strengthen and/or develop operations and systems including case management, calendaring, timekeeping, expense tracking, vendor…