Security Program Manager

Founded in 1973, Inter‑Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter‑Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra‑high net worth individuals.

Inter‑Con employs over 35,000 security personnel worldwide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter‑Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high‑requirement security solutions.

Job Location:

Bronx (20557) – Bronx, NY 10475

Salary Range: $ – $ per year

Job Category:
Corporate

Under direction of the Senior Vice President of Operations, the Program Manager will provide executive-level leadership, operational oversight, and strategic direction for a large-scale municipal security program spanning more than 50 facilities throughout the Bronx, New York.

This position is responsible for overseeing all operational, administrative, compliance, staffing, and client‑relations functions associated with a high‑profile public sector contract supporting multiple city agencies and stakeholders. The selected candidate will serve as the senior operational leader for the program and will be expected to maintain strong partnerships with agency leadership, law enforcement entities, emergency response personnel, and internal executive leadership.

The ideal candidate will possess substantial experience leading complex security or public safety operations in highly dynamic environments, with a demonstrated ability to manage large work forces, oversee multi‑site operations, drive accountability, and maintain operational excellence across diverse stakeholder groups. Prior law enforcement, public safety command, or municipal operations leadership experience is strongly preferred given the nature of the agencies and facilities supported under this program.

• Provide executive oversight of all operational and administrative functions associated with the contract, ensuring compliance with contractual obligations, operational directives, and company performance standards.
• Serve as the primary operational liaison between Inter‑Con executive leadership, client agencies, law enforcement partners, and other key stakeholders.
• Lead and manage a large‑scale workforce operating across 50+ facilities throughout the Bronx, ensuring consistent operational execution, staffing continuity, supervisory accountability, and service delivery excellence.
• Direct subordinate managers, supervisors, and field leadership personnel while establishing clear performance expectations, accountability measures, and operational priorities.
• Oversee workforce deployment strategies, staffing models, scheduling efficiencies, overtime mitigation initiatives, and operational resource allocation to ensure financial and operational objectives are achieved.
• Maintain operational readiness across all assigned locations through regular inspections, quality assurance reviews, incident oversight, and compliance monitoring.
• Ensure all personnel maintain adherence to post orders, agency procedures, regulatory requirements, and company standards while fostering a culture centered on professionalism, accountability, and customer service.
• Provide executive oversight of incident management processes, including critical incident response, escalation protocols, investigative follow‑up, corrective action implementation, and executive reporting.
• Develop and maintain strong working relationships with agency representatives, police personnel, emergency management stakeholders, and external partners to support coordinated operational response efforts.
• Prepare all weekly summary reports required for the operation, including but not limited to post incident reports and daily total guard…