General Manager; Luxury Condos

Responsibilities

At Related, leadership goes far beyond property management — it’s about shaping exceptional living experiences, driving operational excellence, and stewarding some of the most iconic residential communities in New York City.

Related is seeking a dynamic General Manager to lead operations at Tribeca Green, one of Battery Park City’s premier luxury residential properties. This is a high‑impact opportunity for a strategic operator and people‑first leader who thrives at the intersection of hospitality, financial management, construction oversight, and resident experience.

• Leadership & Team Management
  • Hire, train, and mentor on‑site staff, including leasing agents, administrative personnel, and maintenance teams.
  • Foster a collaborative and high‑performing team environment that emphasizes accountability and professional growth.
  • Conduct regular performance evaluations and provide coaching to ensure staff success.
• Financial Oversight
  • Prepare and manage property budgets, ensuring alignment with financial goals.
  • Analyze and report on monthly financial performance, including variance analysis and corrective actions as needed.
  • Oversee capital expenditure projects, tracking progress and maintaining fiscal responsibility.
• Property Operations & Maintenance
  • Ensure the seamless operation of all aspects of the property, including leasing, maintenance, and security.
  • Conduct regular inspections of the property, addressing maintenance issues proactively and ensuring compliance with safety regulations.
  • Supervise vendor relationships and negotiate service contracts to maintain the highest standards of quality and efficiency.
• Resident Relations & Retention
  • Develop and implement initiatives to enhance the resident experience and increase retention rates.
  • Resolve resident complaints and service requests in a timely and professional manner, ensuring high levels of satisfaction.
  • Oversee lease renewals, pricing strategies, and marketing initiatives to optimize occupancy.
• Compliance & Risk Management
  • Ensure compliance with all federal, state, and local regulations, including Fair Housing laws and other housing‑related statutes.
  • Maintain accurate records and reports, including certifications, inspections, and incident documentation.
  • Work closely with legal and compliance teams to address any regulatory or tenant‑related issues.
• Special Projects & Strategic Initiatives
  • Lead or participate in special projects to improve operational efficiency, customer experience, or property performance.
  • Actively contribute to company‑wide initiatives, including employee engagement, sustainability, and innovation efforts.

$150,000 - $160,000 + Discretionary Bonus.

• Personalized Health Care:
  Multiple medical, dental, and vision plan options;
  Employee Assistance Program.
• Financial Benefits:
  
  Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer‑paid life and AD&D insurance; paid leave & disability programs.
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching.
• Career Development:
  Learning & training programs; tuition & certification reimbursement; internal advancement opportunities.

• Bachelor’s degree from a four‑year college or university; or equivalent combination of education and experience.
• 5‑7 years of knowledge of property management compliance practice and procedures related to Class A properties and/or hospitality experience.
• 5 or more years of experience with HOA, Board of Directors (CONDO).
• Experience in budget preparation and financial reporting, with a strong understanding of building operational systems, leasing and marketing.
• Minimum of five (5) years’ experience managing a team of people.
• Ability to analyze data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation and effective expense management as demonstrated by business results in previous positions.
• Ability to successfully resolve resident issues as demonstrated by work experience.
• Ability to negotiate and manage contracts with 3rd‑party service providers as demonstrated by…